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ProRealTime keeps crashing

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I am trying to trail ProRealTime on  a paper trading account but every time I open ProRealTime it crashes after a couple of minutes. Is this a common problem? What is the issue and how can I fix it? Any help much appreciated.

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happens to me after a while, in the latest version, but only after @ an hour or so, and if I keep changing from different things. I usually use the oldest version, that always works fine. Also ensure you have as few things running on your computer as possible, no watchlists etc.  Pro realtime is Java based unfortunately

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Thanks Elle, how do I use a version other than the one linked to the Launch button? I was hoping to use it with my IG Trading Platform open as well, but are you saying that that is likely to cause problems? So far not terribly impressed with the new PRT, I used it sometime ago and quite liked it, but not terribly impressed with the up to date version so far, or perhaps I would be if I could get it to work!

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