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iOS Push Notifications Down?


Guest JezPips

Question

Guest JezPips
Posted

Is anyone else having issues with push notifications not working on their iOS devices? Mine stopped working last week on my phone, now my iPad is not pushing alerts. 

4 answers to this question

Recommended Posts

Posted

Hi  - I've just checked and have been informed that the latest App store 'app' doesn't have this feature. We are looking to rectify this, however until then you can download the old version of the app using the following method.

 

Step #1. Launch App Store

2018-03-06 08_58_31-Inbox - James.Perry@ig.com - Outlook.png

 

Step #2. Next, tap on your profile picture at the top right corner. Make sure to sign in to your iCloud account, if you aren't already.

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Step #3. Tap on Purchased.

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Step #4. We need access to the purchased apps which are not on this device, tap on Not on This iPhone/iPad tab at the top. It will show you the list of apps which you have bought using the same Apple ID. IG Trading will be in this list. Click the cloud icon to download it.

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Guest JezPips
Posted

Thanks  :smileyhappy:

I have tested this and it seems to be working with the old app loaded on my device.

Guest Lofty1972
Posted

Thanks for the workaround ....any idea when the latest app will have notifications added back??

Guest ATT_Mike
Posted

For those of us relatively new to the service how can I get iOS app notifications??

This is a big one for me, I need to be able to receive alerts as they happen, without logging into the app consistently.

 

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