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techs10

Poor functionality of tick charts

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When will the tick charts be brought up to the functionality of those on the classic platform please? They have so limited a zoom as to be useless. I keep being encouraged to try/switch to the new one but I won't until the tick charts are put right. I have been told by email that it is not a priority but I would have thought that until the new platform matches or improves on the old one the job's not done!

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Have you tried prorealtime charts?

 

I trade 90% of the time using prorealtime

 

But of course the new platform should be better than the old one or else no need to replace it?

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I haven't tried prorealtime charts yet, primarily because I don't want to have to avoid the risk of a £30 fee!. How is the zoom function on them? With the old platform you can zoom out to two days or so depending on trading frequency. With the new one it's more like 2 hours or so.

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 & ,  2 suggestions,

 

a) trial PRT for a month, if at the end of month you haven't made the 4 needed activations just fast tap entry and exit = 2 (x2) so no fee. IG will at some point inform you they are withdrawing your access to PRT but by then you will know.

 

b) consider using MT4, by loading a couple of indicators you can convert MT4 to tick charts. The chart below is a 70 tick chart of a section of Friday's Dax around the time of NFP. IG also do an app to deliver actual single tick charts but I have never trialled so don't know the length of on chart historic data.

 

tick1.PNG

 

 

 

 

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Thank you for your useful suggestions . I have just written to IG seeking clarification of one or two other connected points. I may well use your little ruse to try PRT as I've often wondered how good it is (I also use Updata realtime). 

 

I've seen MT4 mentioned in the past but haven't investigated it so don't know anything about it. I'll look into it!

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Why would you ever want two days worth of tick data? Not being rude but just seems odd and want to learn.

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I guess it's a matter of what you trade and how. I've been spread-betting using third party software for my overall trading strategy, primarily on FTSE 350 stocks. and using IG charts for fine-tuning my entries and exits for many years. The IG tick charts enable me to view recent price patterns and a few hours doesn't do it for me. I don't understand why IG would think a reduction in functionality like this is a good idea. If I am unique in this I take some comfort from it!

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Just remember prt can not be viewed on a phone or tablet.

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Didn't know that, so thanks - but I do the key stuff on my desktop. But good to know!

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Still can't zoom out far enough on tick charts - no improvement since new platform was launched, despite many requests to match old platform!

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