Jump to content
Sign in to follow this  

ProRealTime compatibility

Recommended Posts

Hello, 

 

Does IG's offering of ProRealTime include compatibility with Ubuntu Linux (16.04 LTS)? I can't find the system requirements anywhere and don't want to activate it and not be able to use it. 

 

Many thanks.

Share this post


Link to post

Hi , I would be surprised if the IG version was not as is the PRT system requirements (see pic below).

 

Even if PRT did not work on your system any trades with IG though other platforms should still count towards the min number of trades to avoid the surcharge for activating PRT.

 

If a surcharge was automatically initiated due to you not being able to use PRT after activation because of system incompatibility I would be very surprised if IG did not reimburse you once notified.

 

Should not be a problem and well worth a trial.

 

prt1.PNG

Share this post


Link to post

Hi , thanks for your reply. 

 

I too looked up the system requirements on PRT's website before posting (I recognise your screenshot). I'd like to assume IG supports all systems - and I don't know how their contract with PRT might work - but they may have only paid for Windows and macOS support for cost saving purposes. They wouldn't be the first to do this.

 

I would just email IG's help desk but given how they've ignored most of my queries before (out of a total of five since December 2016), I thought I'd try here first. 

 

My trading volume exceeds the four-a-month requirement, so you're right, I shouldn't be charged either way. I think I'll give it a go and see what happens. :smileysurprised:

Share this post


Link to post

Hi , the same requirements as  gave apply to the PRT we offer.

 

The correct email address to use is helpdesk.uk@ig.com and I can see you have used this email in 2017 which was replied to however can't see any other emails from you.

 

Let us know if you email and do not get a reply within a few days, so we can look into it.

 

Cheers,

 

Will

Share this post


Link to post
Guest
This topic is now closed to further replies.
Sign in to follow this  

  • Member Statistics

    • Total Topics
      7,879
    • Total Posts
      41,766
    • Total Members
      52,013
    Newest Member
    trader12341
    Joined 15/12/19 04:38
  • Posts

    • I think those swings were tradeable with a reduced position size on the Nikkei which tends to respect weekly pivots during European and American trading hours.
    • @dmedin, I don't know the answer but there may be others on the IG Community that are more knowledgable than me or even use EWT both successfully and are hugely profitable applying it. They may be aware of certain assets where the probabilities of using EWT are in their favour due to confirmed historical evidence. There may well be evidence that certain assets adhere to EWT more than others on a historical basis. Of course that does not guarantee that the assets will do so in the future but it just increases the odds and the likelihood of it occurring again.  Just because I don't have the knowledge or evidence does not mean such assets do not exist where the application of EWT would be greatly increase your chances of successful and profitable trades. I personally do not use or apply EWT to my trading and it has not hindered me. I would be interested in knowing which assets adhere to EWT more than others and what the percentages are. For example are there any assets which adhere to EWT historically over 70%? Let us put Natural Gas to one side for the moment as I personally think due to the extreme volatility you would have to be a supreme EWT technician to be able to consistently make profitable trades on Natural Gas using EWT. If you put NG to one side then are there any other assets which say adhere to EWT historically from say 50% - 70% of the time? I do not know the answer but if anyone does know then it would be very interesting and helpful to the IG Community, especially for those who are genuinely interested in EWT and applying it to their trading.  Also for those assets which say do adhere to EWT over 50% of the time how does a trader know that it will so on the next trend, next move up or down, etc? How does one establish apart from a failed trade after the event on whether the asset is going to adhere to EWT?
    • S&P has tested that trend line and is now blasting into outer space.  🥳
×
×