Dealing Rules on REST API

[Rick]

The REST call for Market Details (/markets/{epic} V2) seems to be returning empty Dealing Rules as of 18-July: they were functioning properly until that point, and give empty details now even using the API Companion (https://labs.ig.com/sample-apps/api-companion/index.html), so I know that it isn't my code.  Here's an extract (for FTSE100 DFB) from this afternoon, generated using API Companion ...

Any idea what's going on?

Rick

[Rick]

Fixed at 21:50 23-Jul ... again from API Companion:

        "rolloverDetails": null,
        "newsCode": ".FTSE",
        "chartCode": "UKX",
        "country": "GB",
        "valueOfOnePip": null,
        "onePipMeans": null,
        "contractSize": null,
        "specialInfo": ["MAX KNOCK OUT LEVEL DISTANCE", "DEFAULT KNOCK OUT LEVEL DISTANCE"]
    },
    "dealingRules": {
        "minStepDistance": {
            "unit": "POINTS",
            "value": 5.0
        },
        "minDealSize": {
            "unit": "POINTS",
            "value": 0.5
        },
        "minControlledRiskStopDistance": {
            "unit": "POINTS",
            "value": 8.0
        },
        "minNormalStopOrLimitDistance": {
            "unit": "POINTS",
            "value": 8.0
        },
        "maxStopOrLimitDistance": {
            "unit": "PERCENTAGE",
            "value": 75.0
        },
        "marketOrderPreference": "AVAILABLE_DEFAULT_OFF",
        "trailingStopsPreference": "AVAILABLE"
    },

[DSchenk]

Ahhrg, glad someone else has the same problem.
I was breaking my head over my code today. Yesterday morning everything worked just fine, then this morning nothing returned properly...

When will this be fixed please?

[Rick]

IG: "Unfortunately, we are experiencing an issue with the Market Data details that are being pulled in the REST API, this is being looked into and a fix is currently in testing. Please bear with us as we look to get this resolved as soon as possible for you"

[Guest Dalla]

Why can I not find any kind of information about this through the official channels? The only reason I suspected do so was wrong is because my live system didn't open any podit yesterday.

[Guest WillA]

Hi All,

The current timelines is to get this solved by the end of Monday 23rd July (next week).

Many apologies for the inconvenience in the meantime.

Cheers,

Will

[Guest Dalla]

1 hour ago, WillA said:

Hi All,

The current timelines is to get this solved by the end of Monday 23rd July (next week).

Many apologies for the inconvenience in the meantime.

Cheers,

Will

Will, are there any channels where issues like these are communicated? Email list, Twitter account etc? Would be great instead of having to search for this info.