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Price delayed on charts


LeoTrader

Question

Posted

Hi, 

Within the last hour, a box with a message appeared on my charts (new web platform) to say that the price on the chart was delayed and directed me to deal elsewhere (it disappeared before I could read it fully). It gave no explanation for the delay though.

I've never seen this before. Has anyone else experienced this and/or knows the reason for it?

Many thanks.

4 answers to this question

Recommended Posts

Posted

Hi @Trader126 I have seen something like that before on third party platforms when there has been a temporary disconnect from IG, very rare and only lasting a few seconds, but not to my recollection on the IG platform though could happen I suppose, presume back to normal now.

Posted

Maybe that's what it was then. As far as I was aware, my internet connection was okay and when I checked the IG status page (https://status.ig.com), all systems showed as operational. I've not seen the message since and my charts seem live today. If it happens again I'll update this thread.

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