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What does XOFF mean

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My 'trade history' shows that all my trades, under the heading 'venue' are 'xoff' - what does that mean?  And why haven't I ever received a shareholder certificate for any shares from CHESS or ASX?

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The reason you haven't received a share certificate is because IG operates a nominee account to reduce costs of trading which are passed directly onto our client base and allow us to offer dealing as low as A$8 or 0.1% on Australian trades if you're an Australian client. You can read more about that here https://www.investopedia.com/terms/n/nominee.asp

In regards to your second question regarding your statement, I'll point @JasmineC who works in our Aus office who should be able to comment on that. 

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