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Unauthorized changes in my account


Guest pjcapital

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Guest pjcapital

Hi,

On May 31st IG had refunded me my debit balance, supposedly in good faith after making a mistake with my stop loss, but have since removed this amount without my knowledge/consent. Can you please confirm how this is possible? I didn't think IG would were allowed to take money out of people's account without informing them. Please provide an explanation for this.

Thanks.

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