MT4 candles v IG platform differences

[Guest clarkeytrade]

Hi Everyone

Can anyone shed some light on why when I look at MT4 with the same FX pair with the same timeframe and exactly the same settings that one can be showing a downward trend and the other an upward trend at EXACTLY the same moment.

Does one of the systems have a lag?

I cant work it out.

 

Thanks in advance

 

Clarkey

 

[Caseynotes]

Hi @clarkeytrade, we were just discussing slight differences on another thread but a difference in trend would infer major differences in multiple candles which I have not heard or noticed before. Can you give an example in a screen shot.

[Guest clarkeytrade]

I cant do that as one is on the IG platform on my mac, the other is MT4 on my iphone. The times are exactly the same. i have good internet and am using 4g on my phone.

Still cant work it out

[JamesIG]

Hi - please can you add a couple of screenshots. You can use the screenshot option on a Mac, and can take a screenshot on your iPhone using the 'Home' and 'Off' button at the same time. Hope this helps. 

[Guest Thanks]

Hi James

Its OK now for some reason

Thanks anyway

Regards

 

Paul