Jump to content
  • 0

are the 9 o'clock candles wrong?


Guest Gaz777

Question

3 answers to this question

Recommended Posts

hi @Gaz777, There was a problem with the 9 o'c candles for a short while that looks to have been resolved around Friday 31st. The problem was reported by a number of people but it was only affecting demo accounts so check which you were using at the time. 

Below are pics of the demo and live charts as they presented at that time.

ps; if you want to post a chart without any personal info use the export chart function which will place a copy of the chart in your download folder.

 173023045_Germany30_20180909_16_55.thumb.png.17f02c628c735451e126d19ac067f6d9.png1334390060_Germany30_20180909_16_22.thumb.png.1930364e3d4fa41d0e5a6ec0bad24e5a.pngexp1.PNG.72b6c39266d4e1c18bcd7f9409356be4.PNG

Link to comment
50 minutes ago, Caseynotes said:

hi @Gaz777, There was a problem with the 9 o'c candles for a short while that looks to have been resolved around Friday 31st. The problem was reported by a number of people but it was only affecting demo accounts so check which you were using at the time. 

Below are pics of the demo and live charts as they presented at that time.

ps; if you want to post a chart without any personal info use the export chart function which will place a copy of the chart in your download folder.

 173023045_Germany30_20180909_16_55.thumb.png.17f02c628c735451e126d19ac067f6d9.png1334390060_Germany30_20180909_16_22.thumb.png.1930364e3d4fa41d0e5a6ec0bad24e5a.pngexp1.PNG.72b6c39266d4e1c18bcd7f9409356be4.PNG

ok thanks I thought it looked to be sorted. I would of liked to see them changing the candles to be correct for back testing and previous resistance/support. The photo I took is from my real account and the one hr chart. I will just ignore the candles. :) 

 

Link to comment

Hi @Gaz777, check again, your pic is of the 30 min chart not the 1 hour and your chart matches the demo and not the live, I thought at first sight your header looked like the account was live so was a bit confused. If that is your live account don't trade on it and check with the IG helpdesk because a live account chart should look as the second pic in my post and not as yours.

Link to comment

Archived

This topic is now archived and is closed to further replies.

  • image.png

  • Posts

    • The mischievous amphibian who became a meme legend? Well, meet Apu, his wide-eyed, optimistic cousin, taking the internet by storm – and now, perhaps, the world of finance. Apu, also known as Peepo or Helper, is a kinder, gentler Pepe variant. Tired of the often-scammy memecoin scene, Apu (or rather, Apu's devoted community) decided to create something different: $APU, a "fairly launched, fully transparent coin" built by and for "all frens." Here's where things get interesting. $APU's narrative is one of resilience and community power. Fueled by the cryptocurrency community's enthusiasm, $APU was initially launched with the best of intentions. However, the dream took a nasty turn when the original developer pulled the rug – a disheartening scenario for many crypto enthusiasts. Today, $APU stands as a testament to community empowerment. It's a beacon of hope for projects facing similar challenges, a reminder that collaboration and resilience can transform setbacks into stepping stones. It's also worth noting that another community-driven memecoin, $MASSA, recently found a home on the Bitget exchange. Could this be a sign of things to come for $APU? What are your thoughts? Does Apu's story inspire you? Can a memecoin truly become a legitimate force in the volatile world of cryptocurrency? Share your thoughts and predictions in the comments below!
    • The price shown on the graph is the price after the IG's fee taken. That is the reason for discrepancy.
    • I am a relatively newbie. I have seen similar and also have seen automated closed position has a loss though the close price I have set was above the price I have bought. After about 6 months with a lot of mysterious losses though my closing price was above the opening price, I discovered this was because of the amount charged for opening/closing a position. This is right below BUY and SELL boxes on the right in very small font. This amount vary from  0.9 to 33 or more depending on the level of trading at the time you open or close. It also happens (god knows why it is set to be so, except that the trader is not watching) when there is a lot of buying and selling going on, like an important news has suddenly been out and the result was not the market expected. As a result, I delete all my automated BUY/SELL values before I stop trading for the day. Remember, the the software is set up to favor the IG, not the retail seller. That is why 70% or more end up in loss.  
×
×
  • Create New...
us