minimum stops on CHF pairs

[Guest dekac]

Hi folks. Anyone know if the huge minimums are just an IG thing or is it a Uk thing?

 

[Caseynotes]

Hi @dekac,  the min stop varies depending on volatility and can change suddenly, it looks like you were looking around the European opening at 7am uk time when volatility jumps and so will the min stop but usually settles fairly quickly again and you can then shift he stop closer, It's currently 10 points for the EURCHF.

[Guest dekac]

Hi Caseynotes.  and thanks for the reply. But the 10 points you quote is on a demo account. The EUR/CHF right now is 566 points and has been there abouts all morning. Does anybody have a real account with a different broker?

[Caseynotes]

Hi @dekac, what are you actually looking at? the min stop on the  live account is currently 10 see pic below.

 

[Kodiak]

EURCHF 10 points stop at the moment

guaranteed stop 5%

[Guest dekac]

Thats strange. Is that a professional account? 

[Caseynotes]

Hi @dekac, not a professional account no, normal account on the web based platform, if you are using same and seeing something different maybe worth getting in touch with the helpdesk? 

[Guest dekac]

If I knew how to I would post a pic, but it is a guaranteed stop with no option for a normal stop. Same type of account and platform.

[Guest dekac]

Thanks. I was on the old Limited Risk account. Sorted now.

[Caseynotes]

Hi @dekac,  re; capturing a pic, you can either 'export' the whole chart which places a copy in downloads or use the microsoft snipping tool to frame a pic to copy and post. 

[Guest dekac]

Ok, thanks. I usually leave that stuff to my daughter!