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Charts are so slow


Dexter

Question

I've not used my account for some time and prior to reactivating it have spent some time today attempting to set up charts for a couple of different currency pairs by adding lines representing levels of support and resistance but found it soooo sloooow as to be virtually impossible. Is this the norm or was there a problem today?

This was on the normal charts not MT4 or PRT

Edited by Dexter
added in clarification of charts used
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Charts not loading as of this morning (19/9/18) on the old platform - were working until 10 pm yesterday when I logged off.     Tried

1. closing down browser (chrome) and restarted,

2. rebooting the pc, checked settings for javascript and flash in chrome (OK) and restarted.

3. Opened old platform in Chrome, MS Edge  and Firefox - still no charts in any of these browsers.

4. Moved to another desktop and retried above. Still no charts in old platform.

Last step seems to indicate you have an issue at your end??

Any ideas?

 

 

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