I've not used my account for some time and prior to reactivating it have spent some time today attempting to set up charts for a couple of different currency pairs by adding lines representing levels of support and resistance but found it soooo sloooow as to be virtually impossible. Is this the norm or was there a problem today?
This was on the normal charts not MT4 or PRT
Hi @sp1123, just looked at my charts are opening on the old platform ok;
click on the padlock icon in the url for IG site settings and make sure java and flash are 'allow' (not just 'ask') and then click 'reload page' on prompt banner.
and second, make sure both are latest update versions