How To Log In L2 Platform

[Guest M0l3st0R]

Hey, i have unlimited account, what is prequesite for this application, but still im not able to log in there with my IG Account Name and password, also did not work with my "wallet" name... So witch Credintials will work, or where i can have it so that i can log in there.

 

-Love Moles

[JamesIG]

Hey - I've just had a look at your account and can see you've had successful logins since making this post? Hopefully the issue is resolved, but if not please let me know and I'll investigate further. All the best. 

[Guest M0l3st0R]

Oh, i do ? 

 

Did not open the platform L2, I can use the Pro trader, but not the L2, maybe they have the same log in signature ?

[trade247]

18 minutes ago, M0l3st0R said:

Did not open the platform L2, I can use the Pro trader, but not the L2, maybe they have the same log in signature ?

They should do I think.

MT4 is the only one with a different one because it can only handle numbers on the login username.

[Guest M0l3st0R]

Ya, so it says rong password or account name....

 

my account name should be same here as it is when i log in IG here to log in right ?

[Caseynotes]

Just a point, DMA (Level 2) doesn't work with a spread betting account, only CFD or shares.

[JamesIG]

1 hour ago, M0l3st0R said:

Ya, so it says rong password or account name....

my account name should be same here as it is when i log in IG here to log in right ?

Just to confirm, if you're logging into the IG.com website and/or the L2 Dealing platform then yes, both logins should be the same. Please give me 2 minutes and I'll make sure everything is correct on our back end systems. 

[JamesIG]

@M0l3st0R have you made the request for L2 dealer permissions via this link (at the bottom) ? https://www.ig.com/uk/l2-trading-platform 

[Guest M0l3st0R]

1 minute ago, JamesIG said:

@M0l3st0R have you made the request for L2 dealer permissions via this link (at the bottom) ? https://www.ig.com/uk/l2-trading-platform 

I think, but i did it once more now....

[JamesIG]

Just now, M0l3st0R said:

I think, but i did it once more now....

thanks 

I'll speak to our account opening / permissions team and get them to prioritise. 

Will update. 

[Guest M0l3st0R]

On 04/10/2018 at 21:36, JamesIG said:

thanks 

I'll speak to our account opening / permissions team and get them to prioritise. 

Will update. 

Okey, was not open yet , just  did try, yes i have the normal CFD account, do i need to make the metatrader account ?

 

So broblemos still here.

[Caseynotes]

Hi @M0l3st0R, you don't need to open a metatrader account, I think you just need confirmation from IG that your registration request has been processed.

[Guest M0l3st0R]

still no solution here