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alice in wonderland price action

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Spike does not seem to show on any other system at2119453257_chartmanip2.thumb.png.60e8e8927ee2f41590473d95c3936536.png 11pm !

Can only be described as blatant manipulation stop hitter spike .

chart manip.png

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Looks more like a live platform bug, on the MT4 (using the same feed) price never rose above 26550. Hopefully @JamesIG can flag that up.

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Hey - I've asked @WillA to have a look at this. If there were any inaccuracies or false prints we will of course look to resolve. We do not spike markets or stop hunt, however in some instances there can be printing errors on charts. I will update. 

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Will is removing the inaccurate prints as we speak. 

Apologies about this, but with over 10,000 markets over many many timeframes and contract types these things can happen. Any issues please just let me know. 

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Hi. As laid out above the chart print error is purely cosmetic. No orders / limits / stops or other would have been triggered on the above chart print (I have also confirmed with our dealing desk in this instance). Our market maker technologies team responsible for this specific issue have suspended other activities until they have resolved this, and our charting technical support team are looking to rectify the charts to bring them back in line with pricing at that time. 

Please remember charts are indicative. 

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Not much rectifying of charts going on so far  !

.... hope cosmetic doesn't return after hours ...after all its Halloween soon !

chart manip 4.png

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Hi @Tudor2, the spike was clearly a data glitch on the charts which though rare do happen, it was a charting data glitch which did not affect any actual live positions in any way.

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@Tudor2 I've edited the price at this time and this should be reflected on DFB chart within 24 hours.

Unfortunately there were issues during this period with the figures being put on the chart in that most were incorrect hence the odd pricing you see.

As others mentioned you would not have been executed on these prices.

There is work ongoing to correct all of it as we do have the correct prices however they didn't get posted to the chart for technical reasons.

Cheers,

Will

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