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Withdraw Foreign Currency Without Converting


Guest Kitchen

Question

Guest Kitchen

I have a large amount of GBP I need to withdraw from IG.  I have added my GBP bank account based in Australia.   However when I go to "Withdraw" and choose my GBP bank account, the screen only gives me the ability to withdraw AUD.    Interestingly, I was able to add the money from my GBP bank account originally.

It's imperative I withdraw GBP.   That money was converted from AUD to GBP 15 years ago when the exchange rate was extremely good.  I would be a fool to convert the money back to AUD right now as I would lose a great deal of money.

How do I withdraw GBP to my GBP bank account?

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Hey @Kitchen - this is something which our client money / credit team will have to initiate manually. Please can you drop an email from your registered email address (unfortunately I can't take the request over Community) to helpdesk@ig.com with the value you are looking to withdraw, and a confirmation of the account details you are looking to withdraw to.

alternatively you can give us a call and make the request verbally. Hope this clarifies the process. 

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Guest Kitchen

Just reporting back to say the process worked out successfully.  The withdrawal was handled manually by IG but it wasn't a problem and I received my GBP reasonably quickly.  Thank you to James, Jonathan and the credit team at IG.

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