Jump to content

reports can only be generated for the periods of 3 months?

Recommended Posts

reports can only be generated for the periods of 3 months, but option sections give is up to 3 years.

Kindly help to rectify or clarify why the reports cannot be generated.

see attached file for option reports 

 

3oct.JPG

Share this post


Link to post

Hi - I can confirm that you can only generate periods of 3 months for the downloadable reports. If you wish to have a longer timeframe please drop us an email (or let me know on here, along with the time frame you're looking at with exact dates and the account you're looking at) and I'll be able to generate a longer one for you. 

 

Share this post


Link to post

hi James,

I have requested the reports from the local team (singapore)

But the reports provided are "closed" position trades!

I wanted to have reports "opened during"  and not reports "closed"

System can only produced 90 days periods for "opened during" option,and they told me to raise feedback on this matter.

I feel that it is improper not to provide details on my open positions as I have no clues of charges occurs.

I have attached the snapshot of my losses too,as I have no info on my charges to date,. ie: funding/browing/others etc.

image.thumb.png.be17a444bc64ea4509fa635c88b84300.png

My account number ***** (MOD EDIT: please remeber this is a public forum and you shouldn't post personal information online...)

Below snapshot are my requests :

NB: See created date from the snapshot.

Kindly help,thank you.

Cheers

hart

image.thumb.png.78518c7ea65e991fe0815bb18f01f341.png

Share this post


Link to post

Hi, the option to download trading statements only really makes sense for closed trades. If you downloaded a static statement which was exclusively open positions, as soon as the download was initiated it would be out of date and invalid. Further to this, you have all the position information in the screen in front of you already with the 'open positions' tab. Granted this isn't in excel or CSV format, but it still provides all that info. 

If you are looking at costs and funding then you can see what those have been via the My IG portal which you can view in real time. You can see this at My IG > Live Account > Overview. 

2018-10-25 09_33_10-My IG.png

Hopefully this is the information you are wanting to see? 

Share this post


Link to post

Hi, @JamesIG

Thank you for your prompt reply.

I still dont get info. that I wanted.

I tried to generate reports option that you provided but still no avail.

 

Funding options was not there on the open position tab:

hence If i liquidate it ,I have no idea the loss occurs that was not included for the total.

To date what is the funding amount that incurs to date on my open positions?

see snapshot which explained.

image.thumb.png.4f0482db912c89efc0bf4e9a93bd206d.png

Share this post


Link to post

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
You are posting as a guest. If you have an account, please sign in.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Member Statistics

    • Total Topics
      7,632
    • Total Posts
      39,218
    • Total Members
      49,447
    Newest Member
    Bao
    Joined 22/10/19 03:41
  • Posts

    • It varies ... lol @ claim of 24/7* trading, with this footnote: * 24/7 excludes the 6 hours from 10pm Fri to 4am Sat, and 20 mins just before the weekday market opens on Sunday night. Do IG understand what 24/7 means?
    • Fund manager Mark Denning, who was part of a team running more than £229 billion of assets at Capital Group, has been forced to resigned after allegedly breaking investment rules. A BBC Panorama investigation – set to air tonight at 8.30pm – will accuse Denning of investing in shares which were also held by the funds he worked on. This is seen as a conflict of interest within fund management as a manager could potentially profit at the expense of his clients - the fund manager could use the significant assets of a fund to push up the share price of a company, benefiting his other investments. https://www.morningstar.co.uk/uk/news/196565/fund-manager-resigns-ahead-of-damning-bbc-panorama-investigation.aspx   And how do his fellow financial professionals react to this?  Well they call him a 'uniquely talented' colleague.  Seems that his only fault was to get caught screwing the dumb retails clients over.    Let's face facts ... if you're 'little people' then you aren't safe ANYWHERE in the financial markets. You WILL get screwed over and eaten alive.
    • Good luck trying to keep up with all that 🤣
×
×