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Ema line not showing on 4hr


Guest 1kp1

Question

Hi,

I use 4hr trading charts and 5 different ema's. On a 4hr chart however when i input a 400ema it doesn't show up.

For example image.thumb.png.59d0811094cd56991fc320c7324a7ded.png

 

But if I put in any other timed chart such as 2hr it works fine:

image.thumb.png.936b50756db4d93902a62560b821f5b0.png

 

Can this be looked into please as this seems to be happening on alot of FX and Commodity charts, solely on the 4hr

Many thanks

Kevin

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Guest DanielaIG

Hi @1kp1,

I have replicated the scenario on both my spread betting and CFD accounts both on Chrome and Internet Explorer and have not encountered the same problem. We have data going back to 2001 for Natural Gas so I doubt it is due to a lack of data points.

Maybe this is an issue that has been resolved since you posted it on Tuesday. Could you please check for me and let me know by tagging me using the @ symbol (or give us a call so we can help you in real time).

Regards,

Daniela

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