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IG Apps for IPHONE Notification Center

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Dear,

 

Anyone know why IG Apps (IOS8) doesn't work on Iphone6 notification Center? The data doesn't fresh on my IPhone

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Hey ,

 

Welcome to the IG Community.

 

We’re aware of an issue with the widget for the iPhone app not refreshing at the moment, however there’s currently no scope for a fix I’m afraid. Apologies we can’t be of more assistance at the moment.

 

Naturally should we have any information regarding this we will be glad to add that to this thread. 

 

Tim

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Hi - what's happened to the Market Data on the iOS app? In my ISA account, the insights page is blank on each equity I check?

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Hi ,

 

Please take a look at the thread here. We're investigating this now.

 

Dan

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Hello,

 

I have an iPhone 7 with ios 10, and the IG price feed doesn't update in the widgets section. The time updates but all the prices remain the same. Tried uninstalling and installing the app again but it's the same. Is anyone else getting this or can and anyone advise how to fix?

 

many thanks

vasilis

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Hi,

I still don't have TouchId available on iPhone 6, latest app. Possible to add this please?

Thanks

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Hi

 

We have picked this up earlier today and escalated the issue to our app developers, I am sorry about the error and we hope to have it resolved for you as soon as possible.

 

Thanks

Anton

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Thanks for the reply. I did manage to speak with someone in IG customer service who advised that the issue has been occurring for over a year and won't be resolved soon. I recall the widget section working fine most of the time on the iPhone 6 however not on the my new handset. Could this be an ios10 or iPhone 7 issue?

Many Thanks, Vasilis

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