Hi, The basic price charts that IG supplies are not loading at all on my screen. They were working up to about an hour ago! I use an Apple Mac. Any ideas as to how I can fix this?
Although no one has commented on this post in a while I can see that it still actually receives a significant number of views on a monthly basis. Therefore I thought I would give an in depth run down of a few primary issues of charts not loading on a number of our platforms.
The new IG desktop trading charting package
The majority of charting issues which used to effect the IG charts have been resolved in the new desktop trading platform which we provide. You can select this in the My IG