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Shorting Cryptocurrencies Over The Weekend

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The only asset I day trade is Cryptocurrencies. I at times only place trades which last 5-10 mins within Cryptocurrencies. 

I just tried to short Neo, EOS and Stellar at 11:32 am on Saturday 19th January 2019 and could not do so. This is so frustrating. @JamesIG I am sure you will provide an explanation for this but I had to place the trade with another platform (competitor of IG's) and this happens far too often that I have lost count. The message I get is, "You cannot sell this market to open".

I find short 5-10 min trades on Cryptocurrencies great when they are moving in a certain direction but IG's liquidity issues affect the level of service on Cryptocurrencies. 

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Haven’t heard this issue in a long time since the crypto craze. Let me investigate and I’ll get back to you. 

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I’ve messaged someone who’s in the office  and that should be resolved for you now. Appreciate it may be too late in this instance but will be able to provide an in-depth reply on Monday 

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@JamesIG,

I just tried a test to short NEO and still the same message is appearing. This was 12:33 pm. 

I look forward to received an in-depth reply on Monday as to the reasons why this was happening. 

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