Jump to content
  • 1

Candlesticks/share price incorrectly displaying on IG charts


Guest Yvanka

Question

Good morning All,

I checked the Apple and Facebook charts this morning and to my surprise I got the below chart. Price has  dropped significantly for both overnight and you can see that the candlestick for the 8th of February is all the way down the bottom of the chart. I have since then noticed that the same is the case for Amazon, SPY, and I am sure many more.

 I have checked closing prices online and on another app, they are not in line with the closing price that the IG chart represents. These huge price drops have not affected my P&L, the buy/sell still is at the value I found online, ....everything points to these candlesticks being incorrect.  My partner found the same strange charts on his IG app.

We are both new to this platform and are wondering what is going on? Is IG having a meltdown, or have changed some settings that we should not have changed?

Hoping someone can shed some light on this issue.

Thank you all for your time :- )

09-Feb-19 9-40-49 AM.png

Link to comment

8 answers to this question

Recommended Posts

  • 0

Hi @Yvanka  this occurs occasionally (for charts only, accounts not affected), when IG does it's routine system shutdown every Friday evening after the US market close. All platforms are shutdown for a few hours for updates and site maintenance and can cause a temporary false reading which disappears on the IG system restart which is usually in the early hours of Saturday morning. I see the false candle has been removed from the charts now.   

  • Like 1
Link to comment
  • 0

Though occasionally a false spike can occur for the reasons outlined above I've never seen anyone complain it affected their account.

An interesting situation arising for one Plus 500 client on Tuesday . A spike down on eurgbp which doesn't occur on any other platform caused a margin call and position close on a short trade.

A professional client with 1:300 leverage he has not been able to get any response from Plus 500 so is telling all, loud and clear, on twitter instead. I'll keep an eye out for future developments. See his video below.

 

 

Link to comment
  • 0

interested to see the P500 reply. I hope he publishes all official replies although I doubt he will. It was either an error which they'll look to rectify, or he was already on margin call and this just happened to coincide. Will try and keep an eye out but let us know whats occurring if you spot something?

 

he's just updated

 

Link to comment
  • 0

Hi, this issue of incorrect prices being shown on candle sticks still seems to be on the platform. Checking prices for a couple of companies this morning shows it's way out of whack. E.g.:

  • Heat Biologics Inc price on IG candle stick right now: 0.749.  Actual price: 0.58
  • Southwestern Energy Co price price on IG candle stick right now: 10.51.  Actual price: 1.69

This false price skews the Indicators on the chart, which is annoying if trying to look at what happened on the Friday of each week.

Can anyone confirm if this affects their account on IG or not?

Any word on when this will be fixed?

In the interim (while it is not fixed and still is a problem), when do these prices get rectified over the weekend? Last weekend I had to wait until Monday when the market opened for the chart to show the correct price. At the moment I am just testing IG market with small trades to see if I will continue with them... this chart issue is a big negative if I want to check things at any point on a weekend.

  • Like 1
Link to comment
  • 0

 

11 hours ago, Guest Pritesh said:

Same issue today, BUY price and Candlestick is not in sync...

Why is there any issue?

 

 

Hi Pritesh,

If you right click on the chart on the platform you will see the price option. You can then adjust what price you would like to display, by default the Mid price is displaying.

image.png

I hope that it helps !

All the best - Arvin

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • Copper Elliott Wave Analysis - buy the dip strategy is ideal Function - Counter-trend Mode - Corrective Structure - Zigzag Position -Blue wave a of black wave Y Direction - Blue waves b-c of black wave Y Since October 2023, Copper has gained over 8%. Meanwhile, the Elliott wave perspective is looking at this commodity to continue the giant corrective structure it started in March 2022. Copper is expected to resume a strong rally once the current minor dip is subdued by the bullish flow again. But the questions are, where can traders and investors look for opportunities and how strong can the rally from October 2023 go into the future? Let’s dive into our commodity Elliott wave analysis that covers Copper. On the daily time frame chart, from March 2022, when the commodity was trading for nearly $5, we could identify the decline to 3.145 (July 2022 - a 38% decline in just 4 months) as a corrective wave. That fall was wild! However, the bullish response has been corrective and has taken over 1.5 years. As a result, we are forecasting a double zigzag blue wave ‘W-X-Y’ from 5.043 top. Wave W ended at 3.145 and wave X is subdividing into red wave (W)-(X)-(Y). Wave (W) closed at 4.3575 and (X) at 4.52 and (Y) is ongoing. Wave (Y), on its own, seems to be subdividing into black wave W-X-Y. We seemed to have completed wave W and X but Y is in the early stage. Thus, with Elliott wave theory, we have identified the position of the current price in the large scope of the last 2 years' price framework. Let’s head to the H4 chart to see where and how we can find a position. On the H4 time frame chart, after wave X ended, the price advanced in a 5-wave rally. Good response! With the current decline coming out corrective, we will anticipate at least the blue wave  ‘a-b-c’ of Y above the 4.00 medium level. Our focus will now be on how blue wave ‘b’ ends. The further decline for red wave (a)-(b)-(c) of blue b could continue to the 3.72 minor level which is also close to the 70.7% retracement of blue wave ‘a’. The setup will be invalid at 3.65 i.e. price below wave X. In summary, our forecast supports the recovery of Copper to continue further upside. Therefore the current dip is expected to be corrective and stay above 3.65. Buying interest is expected to surge from there.  Technical Analyst : Sanmi Adeagbo            
    • DCAed here... Let's hope it may perform like BRC20 tokens!
×
×
  • Create New...
us