Cannot use Monzo current account and debit card

[xnox]

As listed on https://community.monzo.com/t/merchants-banks-who-dont-yet-recognise-the-monzo-current-account-sort-code-debit-card-open-wiki/13891

IG is not currently accepting neither Monzo current account debit card, nor current account sort-code / account numbers. I've tried this over the weekend, and it is still true.

Quote

Monzo’s BIN is the 6 digit number at the beginning of your card (535522) & if the merchant’s database is out of date, they’ll typically identify it as a prepaid / credit card, rather than a debit card. 

Could you please update your BIN database to include Monzo debit card, as debit cards?

Quote

If the Sort Code (04-00-04) isn’t recognised, you’ll usually see a message like “incorrect account details” or “invalid Sort Code”.

Could you please update your sort-code validator to include 04-00-04 as Monzo Bank Limited, branch Monzo?

It is a normal UK GBP current account with fasterpayment, BACS, direct debit and CHAPS. Enter 04-00-04 into http://www.fasterpayments.org.uk/consumers/sort-code-checker to verify this independently.

 

Edited March 11, 2019 by xnox

[Guest Anson]

On 12/03/2019 at 00:15, xnox said:

As listed on https://community.monzo.com/t/merchants-banks-who-dont-yet-recognise-the-monzo-current-account-sort-code-debit-card-open-wiki/13891

IG is not currently accepting neither Monzo current account debit card, nor current account sort-code / account numbers. I've tried this over the weekend, and it is still true.

Could you please update your BIN database to include Monzo debit card, as debit cards?

Could you please update your sort-code validator to include 04-00-04 as Monzo Bank Limited, branch Monzo?

It is a normal UK GBP current account with fasterpayment, BACS, direct debit and CHAPS. Enter 04-00-04 into http://www.fasterpayments.org.uk/consumers/sort-code-checker to verify this independently.

 

is there any update?

[siliconunit]

Yep, same problem as of today, can you get this sorted please?

Thank you!

 

 

[lukepuplett]

Still a problem on 14th Sept 2020.