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Demo account - overnight funding issues

Guest Rikki

By Guest Rikki,
in New Client Trading Questions

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Guest Rikki

Guest Rikki

Posted
Posted

Why am I being charged long interest on my demo account when I only day trade and all trades close at 4pm. 

Recently I have had lots of faults on the platform...its erroding my confidence in using real money

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Caseynotes Honoured Contributor

Caseynotes

Posted
Posted

Hi @Rikki, just recently there was a short period when the demo platform was not operating properly and causing problems such as the one you describe. This did not affect the live platform at all as they have different feeds. This does occasionally happen on the demo platform which is not only used by clients to practice on but is also used by IG technicians to trial upgrades and updates prior to release on the live platform.  

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