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Error: Market not available online


Yvanka

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Hi All, 

Over the past few days I run into the a couple of errors when trying to place an order/sell/stop loss. I am dealing on stocks that are "all sessions" and have not had these errors in the past.  It is always one of three errors: 

1. Market no longer available online

2. Awaiting live price stream

3. Order rejected. 

These errors pop up on both the app and the desk top version, after about 10 to 20 attempts my request will eventually go through. This is costing me time and money. 

Is anyone experiencing the same and have a solution?

Cheers! 

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On 16/05/2019 at 06:38, Yvanka said:

Hi All, 

Over the past few days I run into the a couple of errors when trying to place an order/sell/stop loss. I am dealing on stocks that are "all sessions" and have not had these errors in the past.  It is always one of three errors: 

1. Market no longer available online

2. Awaiting live price stream

3. Order rejected. 

These errors pop up on both the app and the desk top version, after about 10 to 20 attempts my request will eventually go through. This is costing me time and money. 

Is anyone experiencing the same and have a solution?

Cheers! 

The market is open and I'm experiencing the same thing.

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