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Account still pending

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 I opened my live account almost a month ago now and its still pending for approval. I've passed the online test so i don't see why it's still pending. I've tried calling the 1800 601 734 number to activate my account but it doesn't seem to work. 

 

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On 19/05/2019 at 07:07, BlueFox said:

 I opened my live account almost a month ago now and its still pending for approval. I've passed the online test so i don't see why it's still pending. I've tried calling the 1800 601 734 number to activate my account but it doesn't seem to work. 

I've flagged your account to the relevant team who should be in contact shortly. Whilst I do believe we've reached out to you on this previously, it may be worth checking your emails (including junk) once again as any correspondence may have been misfiled. 

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Posted (edited)

I am also still waiting for over a week now. I have emailed twice but no answer, and no answer to the telephone number either.

Can you help IG ?

Edited by BazilBrush

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I also have been waiting for about a week after my first phone call from a representative in  South Africa. 

I have been trying to call the South African phone number provided, but I can't get through.

Please assist me on this one. 

 

Regards

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Guest Me too

Hi I also cant get any support. It says call this number but the number doesn't work and I tried email but no reply.  IG help ???

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