Can't create MT4 demo account

[Guest wezza]

I've downloaded the MT4 platform and in trying to create a demo account from the platform, the 'Next' button remains greyed out after I've inputed my details and will not let me proceed.

Any ideas?

[Caseynotes]

7 minutes ago, wezza said:

I've downloaded the MT4 platform and in trying to create a demo account from the platform, the 'Next' button remains greyed out after I've inputed my details and will not let me proceed.

Any ideas?

Hi, if you have added your details you also need to check the box agreeing to receive some news letter or something, don't know why because you never get anything but next won't highlight if you don't. 

[Guest mallan]

Also facing this problem. Downloaded IG MT4 this morning. Next won't highlight even after checking the newsletter box. 

Edit: worth nothing, that the deposit amount, and the leverage option are also greyed out.

Edited July 10, 2019 by mallan

[Caseynotes]

13 minutes ago, mallan said:

Also facing this problem. Downloaded IG MT4 this morning. Next won't highlight even after checking the newsletter box. 

Edit: worth nothing, that the deposit amount, and the leverage option are also greyed out.

Not seeing a problem, wondering if the account type needs to be set, see pic below.

Maybe @JamesIG, can check as there have been a number of peeps with a similar problems.

[Guest mallan]

Thanks for the response Casey. 

I solved the problem by changing the phone number from +44 to a random other location, which ungreyed the box. Then changed it back to +44 and was all okay. 

[Guest Ben]

Hello I got same issue, my account type and next click button are greyed out and I've done all listed above