Jump to content
  • 0
Sign in to follow this  

ProOrder - Doesn't load 10/8/2019

Question

Anyone else having issues with ProOrder right now, during the weekend 10th and 11th of Aug?

ProOrder doesn't seem to connect.

Share this post


Link to post

16 answers to this question

Recommended Posts

  • 0

Yes - I am having same issue, states " You are temporarily disconnected" and reconnection has been looping for 2 days.

I have sent an email to ProRealTime but maybe IG helpdesk can help?

  • Thanks 1

Share this post


Link to post
  • 0

Yeah, same situation here. I think this is the connection on the IG side.

Share this post


Link to post
  • 0

Yeah this is really bad for me , cuz i analysis  and tweak my system for the coming week. and now i cant do so and it will be using my last week system.

 

By the way I have called IG, their response is that their IT does not work on SUN , and if it still doesn't work tomorrow then I should call in again.

I hope they upgrade to PRT V11 asap. cuz as IG users we are still using V10.3 

I do understand that system maintenance have to be done during weekend. 
I wonder if IG or PRT could inform us if they do maintenance during weekend and timing. or maybe just post as a notice on their website so that users like us will be in the know of system upgrade/maintenance and wun be kept in suspense 

  • Sad 1

Share this post


Link to post
  • 0

Yeah, pretty poor not to inform customers of any maintenance. I do a bit of analysis on weekends too.

Share this post


Link to post
  • 0
Posted (edited)

Looking back on previous ProOrder issues, it does appear that maintenance is carried out on weekends but not communicated in any way to users....very poor to say the least when we all do tweaking and backtesting of our systems on weekends!

Edited by FFS_Daytrader

Share this post


Link to post
  • 0

I am having the same problem here in HK, I called IG support and got the same result as your guys, I could not find any maintenance schedule here and there, and during WEEKEND, on one can give real answer and need to wait for them to work on MONDAY, if so why they do main on SAT/SUN? I have system pending to be activated before market start, what can I do? (Demo account is OK by the way)

Share this post


Link to post
  • 0

Monday the 12/08/19 - still down... Pretty bad... This doesn't look like a maintenance issue.

Share this post


Link to post
  • 0

I also sent email to PRT on its website. since ytd (11/08/19) afternoon , till now no reply. (I understand that it is a sunday thou)

 

Now having live chat with IG helpdesk.

Share this post


Link to post
  • 0

Our autotrading has been disconnected. as my systems did not start as ususal

.

Share this post


Link to post
  • 0

Update : systems in autotrade is still up and running after looking in the trading platform. Emails notification not receive which is why i thought it did not start.

Share this post


Link to post
  • 0

Just been told on Live Chat that the issue has been escalated to ProRealTime

Share this post


Link to post

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
You are posting as a guest. If you have an account, please sign in.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

  • Member Statistics

    • Total Topics
      7,775
    • Total Posts
      40,553
    • Total Members
      50,944
    Newest Member
    bradleyjreid
    Joined 20/11/19 21:41
  • Posts

    • So US indices have been climbing higher (albeit a red day today). Trump needs the US stock market to blossom in order for him to say that it is a lot higher since he became US President.  So what happened to the wall he was going to build? This was one of the key pledges he was making during his election campaign. It is no different to Boris Johnson saying with confidence that the UK would leave the EU on 31st October 2019! There were even messages on the M1 (Motorway) in the UK inferring this.  POLITICAL SPIN and Marketing Wizardry at its best. Trump has focussed the media attention on the US-China Trade War to deflect from his broken promise so far.  Traders need to understand the fundamentals and how they work when it comes to politics and economics when trading not just US and UK indices but all major indices around the world. There were lots of stock market predictions being made about how it was going to see a big fall but this has not materialised. It may well do in 2020, I don't know, but never fight the trend until the bend at the end. Even then the bend can turn back again and continue which is what we have been witnessing with the US indices as politicians control the news flow, dictate the narrative and plot the course for stock markets.  
    • One should treat trading like a business. In any successful business there would be a business plan. So for any successful trader there must be a trading plan.  There is a cheesy line but very true which is something like - failing to plan is a plan to fail.  Some of the best and most successful traders in the world will have and are more likely to have a trading plan. I would be surprised if they do not.  This trading plan can be an evolving plan which can be changed and adapted as situations change, knowledge improves, experience is gained, etc. 
×
×