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Not able to trade on IG MT4


Guest bkumax

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Hi all,

I'm having trouble placing trade on IG MT4. I recently applied for a IG MT4 real account and when I tried to start a new trade, the trade window doesn't show any symbols/pairs for me to trade, and all buttons are greyed out like the attached photo shows.

Anyone can point me to the right solution? Thank you! 

ig4  issue.jpg

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10 hours ago, bkumax said:

Hi all,

I'm having trouble placing trade on IG MT4. I recently applied for a IG MT4 real account and when I tried to start a new trade, the trade window doesn't show any symbols/pairs for me to trade, and all buttons are greyed out like the attached photo shows.

Anyone can point me to the right solution? Thank you! 

ig4  issue.jpg

Hi, may have been an issue trying to activate on a weekend with markets closed, also, check the feeds from IG, 'File' > 'Open an account' and you should see a pop up box showing the demo and live feeds are active.

If still a problem re-post here.

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