All charts frozen

[Guest Julieg]

Is anyone else having the same problem. All my charts have frozen and they are all stating "market is not currently open to trade"  just above the Place Deal button 

[Caseynotes]

27 minutes ago, nit2wynit said:

Casey!!!!!

These are some of the problems I've had since day 1 back in April!  

very funny @nit2wynit, you see when the platform really does go down the 'IG Status' thread I started for it got a thousand views and near a hundred replies in just a few hours, whereas your post in April about your problem on your computer just got *crickets*, see the difference? 

[ChrisIG]

Hi all

I believe IG charts, as well as ProRealTime and MT4 charts should be up and running as normal now.

I posted the below the "IG Status" thread, but am copying here as well:

Quote

Hi all

I'm really sorry for the platform issues experienced this afternoon, and any difficulty in reaching us. We're working as hard as we can right now to answer your calls and emails, rest assured we'll answer them as soon as possible.

If you're still experiencing issues with your account, call or email us. Apologies again, and thanks for your patience.

Chris

[Guest Mark27000]

15 minutes ago, Caseynotes said:

very funny @nit2wynit, you see when the platform really does go down the 'IG Status' thread I started for it got a thousand views and near a hundred replies in just a few hours, whereas your post in April about your problem on your computer just got *crickets*, see the difference? 

😂😂😂😂