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why cant stops be only triggered when price goes through


london

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stop triggers should only occur when a printed price triggers them.

 

obviously ig wants to close you out as much as possible to get their income .. but as they see the standing orders and they control their bid offer this is wrong 

 

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Yes the price displayed on the chart is the mid so you always need to account for volatility, as the spread increases you are more likely to be stopped out. I would advise adding a margin of 20 pips this should help with market manipulation from the bank's as they know likely spots where stops are placed and delibrately trigger them as your buy stops will allow them to create a sell trade.

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Hello , thanks for your post.

 

Firstly, I just want to clarify that IG do not make any profit from your stop being hit, as we do not trade against the client.  We charge spread and commission, but do not profit anything more from clients being stopped out of a trade.  We simply offer this feature so that you may mitigate your risk if you choose to do so.

 

Stops and limits are triggered when the market level moves through them, and may not be transacted at their exact level if the market gaps or moves rapidly.  You need to bear in mind the spread difference between the bid and the ask price, as if you have a long trade running, the stop will refer to the bid price level to close, whilst if you have a short trade running, the stop will be the ask price level.

 

If you have a specific example on your account you would like us to look at, we'd be happy to do so - just give us a call, email or DM on Twitter with your account details.

 

If anyone else has any queries on stops/limits please let us know so we can clarify!

 

Thanks,

Hannah

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