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Level 2 with US equities not working?



So I purchased the Level 2 data feeds for US equities, however can't see any level 2 data in L2? (see screenshots)

Which is odd, because if it recognises you don't have access to level 2 data it shows it, like in the screenshot with Evraz. (I only purchased  L1 for UK data)

Does anyone else have the same bug? Is it a bug?




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