Jump to content
  • 0

ERROR - DAX - DEMO - Order level too close to market level


EdwardP

Question

Hi - I cannot bok any working orders on DAX in Demo
I get silly msg
"Order level too close to market level The order level you have requested is too close to the current market level. The minimum distance for this market is 300 points."
cany  you have a look ?
and why this happening on Mondays morning ever so often ?
Regards  Ed
Link to comment

14 answers to this question

Recommended Posts

  • 0
17 minutes ago, EdwardP said:
Hi - I cannot bok any working orders on DAX in Demo
I get silly msg
"Order level too close to market level The order level you have requested is too close to the current market level. The minimum distance for this market is 300 points."
cany  you have a look ?
and why this happening on Mondays morning ever so often ?
Regards  Ed

Hi, what platform are you using?

Link to comment
  • 0
13 minutes ago, EdwardP said:

Hi  - I use API via Excel or regular web demo, Booking WOs on both systems do not work. It happens on Mondays every month or two - has anybody updated the demo system over weekend on your side ?

just checked on the IG Labs forum and nothing posted on there, hopefully if someone can help they will respond here.

Link to comment
  • 0
1 hour ago, EdwardP said:
Hi - I cannot bok any working orders on DAX in Demo
I get silly msg
"Order level too close to market level The order level you have requested is too close to the current market level. The minimum distance for this market is 300 points."
cany  you have a look ?
and why this happening on Mondays morning ever so often ?
Regards  Ed

Hi, are you sure your Buy In and Stop aren't too close together?  I could be mistaken but I think I've had this happen when there is a large spread that is greater than my Stop and Limit.

Edited by nit2wynit
Link to comment
  • 0
5 minutes ago, EdwardP said:

I am sure btw: you mean 300 pts is not enough ? :)

My bad.....Missed the bit about it being DAX :D  Doh!

I've just has a message on the Demo saying Sorry, All Shares unavailable or something.  Back to normal now.  By Normal I mean randomly glitchy.

Edited by nit2wynit
Link to comment
  • 0

Thank you guys, I e-mailed the HelpDesk, an hour after which the booking of Working Orders started to work as normal, and continues still now. I still do not know what causes the problem, however. If it happens again I will post here or on the labs page.

  • Like 1
Link to comment
  • 0
Guest Uk trading

Hello 

just looking at this thread as I had the same problem on Friday when trying to place an order on IG. The Helpdesk have come back and said they increase the minimum distance to place a limit/ stop order due to the increased risk of slippage/gap. 

300 points seems a bit excessive. 

Did anyone get a different Solution or answer ? 

Link to comment
  • 0

Hi all, I know it's an old thread but here's something a little bit more surprising lol.   I'm guessing the algorithm used by the trading system or at the brokers end has a tiny bit of an error so it goes wild occasionally ?  I've seen it go lower than this before but this 720 with a .2400 calculation just had to be shared, it made me laugh anyway.  An hour later it's calmed down to the apparent default of 300 others have seen here,  but it covers all trades on both CFD and spead.

 

The pain with this though is that it means I couldn't offset against a trade running already and it's gone over 100 in the wrong direction  🙄.  Well I just wanted to share what I'd seen, it won't be a problem 😁

Website error number 12.jpg

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      21,249
    • Total Posts
      90,855
    • Total Members
      41,351
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    Aliashiq
    Joined 03/02/23 17:38
  • Posts

    • Hi @Mark12 If you are trading shares, you will have the option to place a limit order to sell your existing position. When the market opens, please check if your order level is close to where the market is trading. All the best, OfentseIG
    • We have to wait until Friday to find out if the UK economy skirted a recession.   Richard Snow, foreign exchange analyst at Daily FX, tells IGTV’s Jeremy Naylor that after the third quarter contraction of 0.3%, there is a risk around the incoming data for the fourth quarter. Here he discusses GBP/USD as a trade to go short. But what if GDP comes in slightly higher? Richard says that is likely to be largely academic and that he believes the short trade will prevail. Jeremy Naylor | Writer, London | Publication date: Friday 03 February 2023
    • Breaking News - US NFPs Surge to 517k vs 185k Expectations, Unemployment Rate Falls to 3.4% Feb 3, 2023 | DailyFX Nick Cawley, Senior Strategist Source: Bloomberg   US DOLLAR (DXY) PRICE AND CHART ANALYSIS US NFPs smash expectations in January. US dollar picks up a bid. Total nonfarm payroll employment increased by 517k in January, and the unemployment rate fell to 3.4% according to the US Bureau of Labor Statistics. Hourly earnings also beat expectations. Last month’s NFP figure was also revised higher from 223k to 260k. ‘ Job growth was widespread in January, led by gains in leisure and hospitality, professional and business services, and health care. Employment also increased in government, partially reflecting the return of workers from a strike.’     The Federal Reserve hiked interest rates by 25 basis points at this Wednesday's FOMC meeting, a move fully expected, and priced in by the market. Fed chair Powell, while continuing to stress that further rises are data dependent, added a new word to his FOMC vocabulary, disinflation, sending the US dollar lower and risk markets sharply higher. Powell said that it is a ‘good thing that disinflation so far has not come at expense of labor market’, adding that ‘this disinflationary period is in early stages’. While chair Powell will still keep tightening monetary policy to break the back of inflation, financial markets are now pricing in just one more 25bp rate hike at the March meeting before a pause in Q2 and Q3, while rate cuts are now seen in Q4. FOMC Hikes Rates 25 bps as Expected, Leaves Open Further Hike Expectations The US dollar (DXY) picked up a bid post-release rising around 60 cents to 101.90 US DOLLAR (DXY) DAILY PRICE CHART – FEBRUARY 3, 2023     What is your view on the US Dollar – bullish or bearish?
×
×
  • Create New...