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Opened above set price level????

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i had an order set with a price level but the position opened way above the price level, (100 points over!).

Can anyone explain why this has happened?

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49 minutes ago, pnda112k said:

i had an order set with a price level but the position opened way above the price level, (100 points over!).

Can anyone explain why this has happened?

Hey @pnda112k

Thanks for your feedback message. 

We only offer two types of orders to open. One is the limit order which is buying/ selling at a more favorable level. If you're buying, the price will be lower than the market price. If you were wanting to buy at a higher price then it's a stop order, which can be subject to negative slippage. 

You must have placed a stop order which means you can get filled at a worse price. 

I see the strategy you want to put in place but we're unable to offer a guaranteed open price with a stop order, sorry. 

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