Jump to content
Sign in to follow this  

DONE ?

Recommended Posts

Ive been with IG for many years and whilst sceptical, and wary of the many bad vibes and rumours that come IG,s way  I have up till now  fended them off.

However, I have to say that a recent couple of trades stopped out by large spikes have questioned my loyalty.

GBPUSD was stopped out 19/11,  22.43 at 12938 ? 8 pips above charted price ??  

USDCAD was stopped out on 18/11 22.05 at 13227, the highest price by any other broker platform was 13216 ?? 10 pips above !!

I have emailed IG, but not heard a thing.  I think I am beginning to share most peoples views over this broker

 

Share this post


Link to post
1 hour ago, WILL-TD said:

wary of the many bad vibes and rumours that come IG,s way

I imagine that's because 75% lose money haha.

Share this post


Link to post
3 hours ago, WILL-TD said:

Ive been with IG for many years and whilst sceptical, and wary of the many bad vibes and rumours that come IG,s way  I have up till now  fended them off.

However, I have to say that a recent couple of trades stopped out by large spikes have questioned my loyalty.

GBPUSD was stopped out 19/11,  22.43 at 12938 ? 8 pips above charted price ??  

USDCAD was stopped out on 18/11 22.05 at 13227, the highest price by any other broker platform was 13216 ?? 10 pips above !!

I have emailed IG, but not heard a thing.  I think I am beginning to share most peoples views over this broker

 

Thanks for your feedback message. 

When closing a short position you have to check the Ask price. I can see that GBPUSD did go up to 12938. We price FX using twelve currency providers and pick the best bid and ask at the time. At the moment GBPUSD is quite volatile due to market news. We keep our spread charges fixed but if the underlying widens then so will the price. 

image.png

 

With the USDCAD postition I can see the high at 22:05 as 13269.2. (using the Ask price, so considering you were closing a short position). 

image.png

 

I've checked with our desk and these were legitimate prices. I wouldn't be able to comment on how other brokers price their markets buy you find information on the Forex liquidity providers we use. We are a regulated company that follow the underlying market with spread and we make our money from the spread alone. We would not benefit from moving prices to stop clients out. 

 

Do you mind emailing us again at helpdesk.uk@ig.com and make sure it's from your email address registered with IG. Please also feel free to give us a call about this to discuss in more details. 

  • Like 1

Share this post


Link to post

HELLO Admin.

I have similar experience often too.

So, you are saying if i go short, i need to set the chart on 'ASK' and 'bid' for long? 

Share this post


Link to post
52 minutes ago, malisti83 said:

HELLO Admin.

I have similar experience often too.

So, you are saying if i go short, i need to set the chart on 'ASK' and 'bid' for long? 

Hi, basically yes if you want to actually see price hit or miss on the chart, most can't be that bothered.

To get into a trade you either Buy the Ask or Sell the Bid.

To close a Long you need to sell back at the Bid price.

To close a short you need to buy back at the Ask price.

If price is set to Mid on your chart then you will never see the actual bid or ask get hit.

  • Like 1

Share this post


Link to post
Guest SpiDow

Hi Frds. You may consider using G'teed stop order.? There is a premium to it though. 

If not then set a stop far enough and watch the market lor. Hope this helps. 

 

Share this post


Link to post
8 hours ago, Guest SpiDow said:

Hi Frds. You may consider using G'teed stop order.? There is a premium to it though. 

If not then set a stop far enough and watch the market lor. Hope this helps. 

 

If you wish to add a guaranteed stop you will only need to pay the premium if the stop is hit. 

With Spread betting it will simply be size x premium. With CFD it's size x contract size x premium. 

The deal ticket will show you the premium you have to pay: 

image.png

 

  • Like 1

Share this post


Link to post
On 20/11/2019 at 07:47, WILL-TD said:

Ive been with IG for many years and whilst sceptical, and wary of the many bad vibes and rumours that come IG,s way  I have up till now  fended them off.

However, I have to say that a recent couple of trades stopped out by large spikes have questioned my loyalty.

GBPUSD was stopped out 19/11,  22.43 at 12938 ? 8 pips above charted price ??  

USDCAD was stopped out on 18/11 22.05 at 13227, the highest price by any other broker platform was 13216 ?? 10 pips above !!

I have emailed IG, but not heard a thing.  I think I am beginning to share most peoples views over this broker

 

Best bet is not to use hard stops.

 

Share this post


Link to post

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
You are posting as a guest. If you have an account, please sign in.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

  • Member Statistics

    • Total Topics
      7,852
    • Total Posts
      41,397
    • Total Members
      51,714
    Newest Member
    Josephineke
    Joined 08/12/19 11:01
  • Posts

    • @Mercury, I think your 'cheekiness' may be rewarded. I am expecting a drop below 12000 on Arabica. 
    • yes, with Renko you are changing from time based charts to price based and so remove a lot of noise and smooth out  the price action hopefully giving a clearer picture.
    • The twitter bears are taking a lot of flak at the mo and with good cause, especially the likes of Edgeye and Zerohedge who called a recession in 2015 and were wrong so they just repeat the call every year since in the expectation of being right eventually. Amusingly enough many traders have build this psychology into their trading plan, imagine anyone trying to continually short a bull market for 5 straight years, and yet as I've pointed out for years using the sentiment data of IG clients short/long positions that's exactly what many have been trying to do. Here's the thing, you don't need to guess, a chart will tell you if it's bearish. As Chris in the podcast above says, a market making new all time highs just can't be anymore BULLISH, there is only one way to go. So if the chart lines up with the macro and both are clearly bullish 'buy high and sell higher'. Do yourself a favour and spend the 50 minutes to listen to the podcast, you will learn something.  
×
×