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Not receiving dividend payments


trader12341

Question

I hold a number of ETFs with IG (VTS, VEU, VAS, etc).

I've had an account since February 2019, but I have not received a single dividend payment to my account (it's now December).

I also have an account with another platform (degiro) and I receive dividend payments there regularly without issue.

Is there some process which needs to be followed to receive dividends from IG?

Can somebody assist me with what I need to do/why I am not receiving dividends?

Edited by trader12341
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