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TradingView Support


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On 23/04/2021 at 08:10, georgio said:

https://www.ig.com/uk/tradingview-brand?CHID=2&QPID=3765044505&QPPID=2&CrID=127861668&PLID=270415934&dclid=CPTW1Ynhk_ACFcLsuwgdynIBQA

 

you can get tradingview pro for free but you might need to be a new member, not sure why us current members arent able to use IG with Tradingview

how strange. so this means the integration is live but it isn't being rolled out yet? @CharlotteIG any insights?

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54 minutes ago, Max_ said:

how strange. so this means the integration is live but it isn't being rolled out yet? @CharlotteIG any insights?

Looks more like, if already have an IG account, then create a basic Tradingview account then email your Tradingview username to IG and they will inform TView to upgrade your TV account to TV Pro.

image.png.08a33e7c11ebc1f49ffd5a7f226e82f9.png

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Reading the T&Cs it appears that current users of IG and TV are not eligible for this offer. 

It would appear that this is a new account drive for IG prior to the official launch - I say that as TV has not listed IG as current enabled brokers. 

https://uk.tradingview.com/brokers/

If this is the case, it would seem a real shame as I'm currently a Pro+ TV user and would meet the IG trading threshold. 

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12 hours ago, TFFX_ said:

Reading the T&Cs it appears that current users of IG and TV are not eligible for this offer. 

It would appear that this is a new account drive for IG prior to the official launch - I say that as TV has not listed IG as current enabled brokers. 

https://uk.tradingview.com/brokers/

If this is the case, it would seem a real shame as I'm currently a Pro+ TV user and would meet the IG trading threshold. 

This is like a bad joke, for over a year we've talked about and anticipated the IG - TV hookup and with input from IG staff as well. And to find now that current IG clients, and even past clients are not eligible seems very weird.

Surely his will change?

 

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15 hours ago, TFFX_ said:

Reading the T&Cs it appears that current users of IG and TV are not eligible for this offer. 

It would appear that this is a new account drive for IG prior to the official launch - I say that as TV has not listed IG as current enabled brokers. 

https://uk.tradingview.com/brokers/

If this is the case, it would seem a real shame as I'm currently a Pro+ TV user and would meet the IG trading threshold. 

Yeah same, TV pro + member also, But I only trade the ASX with my share trading account through IG, I have not touched the CFD side of things.  I really hope all IG clients get some form of broker connection with TV should it ever go live.  Either by CFD or Share trading across all markets.  Sounds like the race is on between IG and IBKR.

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Managed to get hold of support via the chat this morning and they confirmed my suspicion. This is only for new client creating a TV account and opening an IG account. This is currently the business relationship with TV at the moment and it will not includes links to execution. It was hinted by the user that there was "more to come in 1-2 years" with TV....so it seems we can not worry about this thread for another 1-2 years...

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5 hours ago, TFFX_ said:

Managed to get hold of support via the chat this morning and they confirmed my suspicion. This is only for new client creating a TV account and opening an IG account. This is currently the business relationship with TV at the moment and it will not includes links to execution. It was hinted by the user that there was "more to come in 1-2 years" with TV....so it seems we can not worry about this thread for another 1-2 years...

This is the case. Sorry I haven't got back to this I've been liaising with the teams and there were some dates being said but I didn't want to confirm until I had the facts. 

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  • 4 weeks later...
Guest jck

I'd also like to voice my support for this feature request. TV is becoming one of the most important charting platforms. As a TV Pro+ subscriber, I'm already considering switching brokers just for the convenience of trading through TV, despite the fact that I'd need to handle my taxes myself.

Best, jck

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2 hours ago, Guest jck said:

I'd also like to voice my support for this feature request. TV is becoming one of the most important charting platforms. As a TV Pro+ subscriber, I'm already considering switching brokers just for the convenience of trading through TV, despite the fact that I'd need to handle my taxes myself.

Best, jck

Thank you for your feedback Jck. This feed does get passed onto our team who are working with TV so it's very useful to have these comments. 

All the best 

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  • 2 weeks later...
  • 4 weeks later...
Guest Joshua

My point of view is IG have the widest market to trade and lowest spread as well, and Tradingview have the best charting tools. If we can trade with IG on Tradingview, the rest of the brokers will be eliminated soon. 

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  • 3 weeks later...
Guest Guest Andrew

Is this ever going to happen? As a long term IG customer I'm very frustrated that you haven't integrated with TradingView. I like using IG but I'm seriously thinking of moving to a TradingView listed broker if it doesn't happen very soon.

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Guest If not now when

Another vote for full IG TV integration. I want to place my sb's on the TV chart with the nice red and green thingy. I used it with Oanda for a while and it was a game changer. Set the red green risk/reward tool up with a defined risk percentage, right click and transmit order to broker. Wallop. Unfortunately when we left EU they discontinued full Oanda integration (view account only). I left Oanda and am now back with IG but that was the future and I want it back! Charlotte crack the whip on those back office boys and you're guaranteed a place in our hearts for at least one year! Terms and conditions may apply.

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On 26/05/2021 at 10:59, CharlotteIG said:

Thank you for your feedback Jck. This feed does get passed onto our team who are working with TV so it's very useful to have these comments. 

All the best 

If the option is already offered to some new customers that would imply the technical ability already exists. Is it a mere matter of contract between TV and IG? If so it's a bit unfortunate.

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  • 2 weeks later...
On 21/07/2021 at 23:18, joculldemo said:

Because IG’s true charts aren’t available in TradingView, what exchange are you all targeting when using that tool right now?

I would love to just have charts to get accurate data alongside my TradingView indicators 

FXCM is 0.1 point off on forex pairs vs IG's spread betting markets. It's good enough

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On 21/07/2021 at 23:18, joculldemo said:

Because IG’s true charts aren’t available in TradingView, what exchange are you all targeting when using that tool right now?

I would love to just have charts to get accurate data alongside my TradingView indicators 

Tradingview use to use just Onanda prices for their FX charts but now they offer many broker's prices, but not IG's.

image.png.2b2c7091c54ccf1c056d836bbd5409e6.png

2 hours ago, Max_ said:

FXCM is 0.1 point off on forex pairs vs IG's spread betting markets. It's good enough

 

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