Chart layouts

[Michalszkoda]

whats happened to all my chart layouts, drawings on both mobile and IG web platform?

Charts appaer in 5m time frame, I alter to 2 hour frame and it reverts back to 5 min after a few seconds? whats happening? anybody else? its all gone slow?

[steve1875]

I'm having this problem too

 

Appreciate if we can get an update ASAP his evening 

[Guest Tom]

IG has become so unreliable...better take pictures of your positions incase they delete them at a loss.

[JohnMcClane]

I have the same problem.

[Michalszkoda]

spent frigging two hours t day analyzing................................... all wasted 

[Michalszkoda]

so not just me 

[JohnMcClane]

Nope, I had 5 orders pending, had to cancel. Also US Dollar Basket doesn't work for me anymore, something changed in them.

[Fhaneef]

its the same for everyone! IG really have become an unreliable CFD broker...

[NicolasBlinche]

What the hell... I can't even close positions on the chart. This made me lose 100£

[JohnMcClane]

It's back to normal.

[MongiIG]

On 13/01/2020 at 22:29, Michalszkoda said:

whats happened to all my chart layouts, drawings on both mobile and IG web platform?

Charts appaer in 5m time frame, I alter to 2 hour frame and it reverts back to 5 min after a few seconds? whats happening? anybody else? its all gone slow?

Hi @Michalszkoda

We are working towards making IG trading platform charting developments better to provide a good user trading experience.

We would appreciate it if you could take part in the poll and vote as we are continuously working on adding more chart features to our IG trading platform to make your trading experience better. 

Share your valuable & useful feedback on the blog below:

 

Thanks

 

All the best - MongiIG