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Trouble placing a market order, I get this message...

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THE ORDER REQUEST YOU HAVE MADE HAS NOT BEEN ACCEPTED DUE TO PRICE MOVEMENTS IN THIS MARKET. 

I get this message when I try to place a market order, does anyone know why? 

 

Screenshot 2020-01-22 at 07.54.51.png

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1 hour ago, liontrading44 said:

I get this message when I try to place a market order, does anyone know why? 

 

Screenshot 2020-01-22 at 07.54.51.png

Hi, presumably you have just hit a patch of increased volatility and, as stated, price moved before the order could be completed, instead just passing on slippage or requoting the platform is saying to hit the buy/sell button again at the new price on the ticket if you still want to place the order.

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On 22/01/2020 at 09:17, Caseynotes said:

Hi, presumably you have just hit a patch of increased volatility and, as stated, price moved before the order could be completed, instead just passing on slippage or requoting the platform is saying to hit the buy/sell button again at the new price on the ticket if you still want to place the order.

Hi Caseynotes, thanks for getting back to me. I noticed the price wasn't updating, once I turned on pro realtime it started working fine. I was on the demo account.

 

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5 minutes ago, liontrading44 said:

Hi Caseynotes, thanks for getting back to me. I noticed the price wasn't updating, once I turned on pro realtime it started working fine. I was on the demo account.

 

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Guest DisciplineTrader

Hi, 

I'm experiencing the same thing, however, while I can see the live price ticking away on the charts, the buy/sell price is not being updated on IG Pro so I'm unable to execute my orders. How can I update this?

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