Jump to content
  • 0

Pro real order error in demo?


Guest KasperElsborg

Question

Guest KasperElsborg

Hi there. I'm curious if anyone else has the same problem as me and perhaps a solution or other information regarding this. In my DEMO account it is not possible the activate Pro Order in PRT. It's very frustrating as I would like to do some live testing of my code in the demo account before actually go with it on the Live account. PRT is enabled under settings in the DEMO account, but has no option to enable Pro Order like in LIVE account.

 

The Pro Order works perfectly in the PRT LIVE account- so no issue there.

 

I have raised this issue 3 times with IG helpdesk but at last they send it to IT-Finance, but they never got back, and Its been a week now.

Link to comment

Recommended Posts

  • 0
14 hours ago, Amb said:

Hi @CharlotteIG - i have the opposite problem PRT enabled on demo account but i get a server error when i try to activate it on my live account - it says try again later but it has been a few days now so i presume it is not a maitanence issue

 

Thanks in advance

cheers

I suppose you meet the trading volume to get it for free on live account? 

Make sure you save the trading systems and custom indicators on disk from PRT demo

https://www.prorealcode.com/topic/merry-christmas-from-ig/

Link to comment
  • 0
5 hours ago, Kodiak said:

I suppose you meet the trading volume to get it for free on live account? 

Make sure you save the trading systems and custom indicators on disk from PRT demo

https://www.prorealcode.com/topic/merry-christmas-from-ig/

Yep all ok on that account. - have been saving systems etc as i noticed that you only get s short period of time with the demo - that is why i am keen to get it on live account :)

Link to comment
  • 0
On 22/11/2020 at 00:39, Amb said:

Hi @CharlotteIG - i have the opposite problem PRT enabled on demo account but i get a server error when i try to activate it on my live account - it says try again later but it has been a few days now so i presume it is not a maitanence issue

 

Thanks in advance

cheers

Hey @Amb

There were some changes over the weekend as we're getting ready for an upgrade soon. If however you're having issues please get in contact with us so we can help. All the best 

Link to comment
  • 0
On 19/08/2020 at 14:57, davidsheim said:

I have the same error report:

"The trial period for ProRealTime on your demo account has ended. If you would like to use ProRealTime on your demo account again you will need to activate ProRealTime on your Live account."

In my live Account, ProReal Time is activated. 

Why i can't activate it on my Demo? So i can't test strategies yet.

I have the exact same error message and a friend got exactly the same too. Both of us got our Prorealtime "expelled".
The message seems clear, but WOW why nothing told us BEFORE desactivating it ?
Their is month of hard work for both of us. Could you reactivate it to let us take a backup from it at least, please ? Or could you send us the export files of our codes ?

I was quite enjoying it and seeing it totaly deleted infuriate me. I was about to open an real account and i'll need it.

I gladly thank you in advance for your assistance

Link to comment
  • 0
10 hours ago, Xelebal737 said:

I have the exact same error message and a friend got exactly the same too. Both of us got our Prorealtime "expelled".
The message seems clear, but WOW why nothing told us BEFORE desactivating it ?
Their is month of hard work for both of us. Could you reactivate it to let us take a backup from it at least, please ? Or could you send us the export files of our codes ?

I was quite enjoying it and seeing it totally deleted infuriate me. I was about to open an real account and i'll need it.

I gladly thank you in advance for your assistance

Hi @Xelebal737,

Thanks for your post. The PRT demo account is only available for a certain amount of time. To have access to the demo account indefinitely you will need to have a live PRT account. 
Please reach out to support.fr@ig.com for your query on accessing your demo account again or your files.

All the best - Arvin

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • Dopamine emerges as a beacon of innovation in the world of cryptocurrency management, offering a non-custodial, secure, and anonymous mobile app wallet. With over two million downloads and a robust user base, Dopamine is reshaping the landscape of decentralized finance (DeFi) on both Android and iOS platforms. Let's delve into the features and functionalities that make Dopamine a must-have tool for navigating the cryptocurrency market. Key Features: 1. Comprehensive Portfolio Tracking: Dopamine's native token, $DOPE, empowers users to monitor their favorite projects from a vast collection of over 10,000 coins, ensuring informed decision-making in the dynamic crypto market. 2. Enhanced Security Measures: With built-in Anti-Money Laundering services, Dopamine enables users to safeguard their assets by identifying potential fraud and assessing risk scores associated with their wallets. 3. Real-Time Market Insights: Stay ahead of the curve with Dopamine's ability to track market trends and identify coins making significant moves, ensuring users remain informed and proactive in their investment strategies. 4. Cross-Chain NFT Transactions: Seamlessly send and receive NFTs across various blockchains, including Ethereum, BSC, Fusion, and more, providing users with unparalleled flexibility and interoperability. 5. Efficient Information Management: Dopamine simplifies data management by allowing users to save essential information and access it instantly, streamlining their crypto journey with convenience and ease. 6. Convenient Fiat On-Ramp: Facilitating seamless transactions, Dopamine enables users to buy crypto directly from their credit or debit card within the app, eliminating the need for multiple platforms and intermediaries. 7. DeFi Gaming Integration: Dive into the exciting world of decentralized finance gaming with Dopamine, offering users access to a diverse range of DeFi games directly from the app, adding a touch of entertainment to their crypto experience. With its innovative features, commitment to user empowerment and upcoming listing on Bitget exchange, Dopamine stands as a revolutionary platform that caters to the diverse needs of cryptocurrency enthusiasts. As the cryptocurrency market continues to evolve, It remains at the forefront, providing users with a secure, versatile, and intuitive solution for managing their digital assets and exploring new horizons in decentralized finance.
    • Name of stock: Adventus Mining Name of Stock Exchange: TSX Leverage or Share dealing: Share dealing Ticker: ADZN Country of stock: Canada
×
×
  • Create New...
us