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Stop losses ignored during circuit breaker and phones unavailable
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Guest CrispyCris,
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10/06/21 10:53
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Actually,this field is built on trust. If it's lost then there's no use of anything, FTX can be an example of that. In that case, Bitget is doing great by gaining trust of neutral people. Their recent action whether it's BitgetBuilder Program or 'Protection Fund', they're just going all out . -
Gracy is pushing Bitget hard! I like her spirit, recently she has attended some of the major events of Bitget in person which is really encouraging. Maybe, after Nance's CZ, Gracy is gonna be remembered by the industry for a long time.
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Gracy is pushing Bitget hard! I like her spirit, recently she has attended some of the major events of Bitget in person which is really encouraging. Maybe, after Nance's CZ, Gracy is gonna remember by the industry for a long time.
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Question
Guest CrispyCris
Was really enjoying the platform and the ease of trading.
I had my stop losses all set up, as I am not always able to monitor my trades so I like to keep safe.
When the circuit breaker went off I had no idea how long it had locked the account for and was unable to adjust or cancel anything.
The phone service was not working... yes probably due to being overloaded from other upset clients and when the circuit breaker went back on the price had gone far beyond my stop loss and wiped out my entire account making me sick to the stomach!
It seems options like these are to protect the companies like IG and not its customers! The customer is never right here and will always lose!
Very disappointed with this service and will not use again!
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