Jump to content
  • 0

How do I access ProOrder (US Customer)?


maccam912

Question

Everything I see says to go to "Trading" -> "ProOrder" should be listed. It is not listed for me. When I go to add indicators or systems to a chart I have the option to backtest, but no option to enable ProOrder on a system.

If it matters, I am a US customer.

Link to post

3 answers to this question

Recommended Posts

  • 0

Hi maccam, you need to activate it in your IG account page first before you can use it from PRT. (or at least this is the procedure in the UK)

  1. Log into your account and navigate to "My IG". 
  2. Click "Settings" - top of the page. 
  3. Click "ProRealTime" - from the menu on the right
  4. You should have ProRealtime already enabled
  5. Click "Enable" under "ProOrder"
  6. Start PRT, it should be now available.

 

Link to post
  • 0
7 minutes ago, ItsAlex said:

Hi maccam, you need to activate it in your IG account page first before you can use it from PRT. (or at least this is the procedure in the UK)

  1. Log into your account and navigate to "My IG". 
  2. Click "Settings" - top of the page. 
  3. Click "ProRealTime" - from the menu on the right
  4. You should have ProRealtime already enabled
  5. Click "Enable" under "ProOrder"
  6. Start PRT, it should be now available.

 

Would it be here? Am I looking in the right place?

Annotation 2020-03-14 120527.png

Link to post
  • 0

Yes that is the correct page. There should be "ProOrders" under the "Disable ProRealtime for ..." buttons. If that's all you can see in that page the procedure is different from here in the UK.

This is how it looks on my screen: https://prntscr.com/rgbzqt

If you drop an email to help-desk they might be able to assist.  helpdesk.us@ig.com

Good luck

 

Edited by ItsAlex
adding link to screenshot
Link to post

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • General Statistics

    • Total Topics
      15,004
    • Total Posts
      72,806
    • Total Members
      61,091
    • Most Online
      5,137
      14/01/21 09:51

    Newest Member
    Jumpstraightin
    Joined 22/04/21 17:33
  • Posts

    • FYSE 100 update.... 22-04-2021... Still marching ( Volatility model nailed this one) 🙂  
    • Hi does anybody know if there are any terms and conditions specific to the use of the Rest API?  In particular is it within the terms and conditions for me to use a third party application to open and manage trades on my account via the Rest and Streaming APIs    
    • ''Why it's almost like these 'vaccines' don't do the one thing vaccines are supposed to do...''  @JamesDelingpole An unvaccinated worker set off an outbreak at a U.S. nursing home where most residents were immunized. - The New York Times (nytimes.com) Reminder (from previous post) that SAGE expect of deaths in next wave 70% will be of those who have been vaccinated. Mostly because of age group but also because of Vaccine Enhanced Disease (also mentioned in a previous post). As in the video directly above, in animal studies in previous attempts to create gene altering vaccines ALL the ferrets died, usually on contact with the wild version of the virus between 3 and 12 months after vaccination which caused a fatal autoimmune response. (cytokine storm, so don't stop taking the vitamin D)   Meanwhile, the FT on India ...   Deaths, covid deaths and context. Data is nothing without context.   And a lookback at just what was possible and what was not? 🤔
×
×
  • Create New...