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Live data feed help please


Hi all, 

I am new to the forum so hello to all.

I have just set up a account to start to trade in shares. When I was looking at the FTSE 100 the level was not showing the same figure as what it was say on another site. The FTSE was showing up today at around 4pm where IG was showing it down. Is this because I need to activate the Data feed and pay for this service. Is there a delay only of the FTSE 100 or individual shares also.

I have noticed this writing this post that there is an option I believe to purchase live update  feature is this the case

thank you in advance

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