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EFT done 7 days ago, funds still not in my account


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Hi there

I have a limit on my debit card, so i used EFT to deposit funds into IG.com Standard bank account.

I made the deposit on Monday the 16th March 2020 and was told that ity will take maximum of 3 working days to have the money available in my trading account.

Well, now its been a week since i deposited the money and nothing has been reflected in my account.

I have phoned and emailed the helpdesk. I spoke with a gentleman on Thursday, who has asured me that the money will reflect soon.

I emailed proof of payment on Thursday as well.

 

Attaching proof of payment again.

 

When do you think the money will be available for me to trade?

 

Kind regards

Screen Shot 2020-03-19 at 12.27.18 PM.png

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