Should we send physical forms during pandemic?

[Guest JasonSCN]

Hi I have set up an ISA Account with IG and am waiting to the new tax year to transfer over from another provider the current holdings. I noticed it requires me to post and send in the details of this.

Due to the current situations with COVID-19 is there someone who will actually receive this or will it be in limbo until some resemblance of normality returns?

What time frame would I expect, where I couldn't trade those positions, during this crossover?

Thank you 

Jason

[CharlotteIG]

1 hour ago, Guest JasonSCN said:

Hi I have set up an ISA Account with IG and am waiting to the new tax year to transfer over from another provider the current holdings. I noticed it requires me to post and send in the details of this.

Due to the current situations with COVID-19 is there someone who will actually receive this or will it be in limbo until some resemblance of normality returns?

What time frame would I expect, where I couldn't trade those positions, during this crossover?

Thank you 

Jason

Hey Jason,

Employees in our post room are still working so we will receive your letter. 

However, during this time we are allowing clients to send over forms electronically. 

Transfers usually take 4-6 weeks depending on how cooperative the other party are. 

I hope this helps. 

[dmedin]

3 minutes ago, CharlotteIG said:

Employees in our post room are still working so we will receive your letter. 

You want them to get infected by clients' dirty forms 🧐🤣