Jump to content

Easy PRT fault that IG have not bothered to get fixed yet


Recommended Posts

IG PRT has a fault, which I have brought to IG's attention weeks and weeks ago.

They thanked me for bringing it to their attention and added this can be fixed with a simple pin.

But nothing has happened yet.

 

I had often thought that IG's service and commitment to quality was usually second to none. -

 

When scrolling through PRT lists (manually set up and pre-set watch lists to trade) there is a pin in the corner, so you can pin your watch list on top of the charts.  This enables you to scroll through your watch lists using the down arrow key on your keyboard very quickly to eyeball each chart and move on quickly. This is how lists should work.

 

But with the list created from the Pro Scanner the pin has gone missing. This means that as you eyeball each stock generated by the scan you have to tab back through your open windows to your generated screened list in order to  move down the list to view the next stock.

 

I would like to use the Pro Screener every day but this slows the process right down and with a generated list of 50 stocks it is a right pain in the fingers and I often think, sod this I can't be bothered and miss out on trading opportunities.

 

I believe this is a simple fix and this shows a lack of commitment to quality by IG.

 

Thank you

 

Jason

 

 

 

 

Link to post

Hi ,

 

Sorry to hear about the issue you are having with regards to pinning your watchlist on the platform. I would be glad to have this investigated further for you.

 

So that I can quantify this for the ProRealTime team do you know when this feature you noticed was missing and with that they can identify what could have contributed to the problem you are having such as if they released an update.

 

I look forward to hearing from you.

Link to post

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • General Statistics

    • Total Topics
      14,881
    • Total Posts
      72,403
    • Total Members
      60,744
    • Most Online
      5,137
      14/01/21 09:51

    Newest Member
    DirtyDiorite
    Joined 11/04/21 04:16
  • Posts

    • @Courage Thanks for that input, I am following this one. Being a newbie what news days and countries are best to look out for and what days are the big mover news days. Thanks
    • Spot on. The FX market is “influenced by policy makers through the purchase or sales of bonds  “ their mandate is to keep the confidence in their respective economies as high as possible.   That confidence is what the Fiat monetary system is based on, the moment that goes the system evaporates. If you recall a few years ago during Theresa Mays government, the key phrase was strong and stable? . That's their mandate. They can't let a currency move too far towards one extreme or the other.     So if you wana make money on fx you need to extend your time horizon or take the other position when things go too far into one extreme. I am only 32 but remember I  the dollar decline and the dollar inflation story that has been around for along time now. It's the same old story once you realise it's the new cycle, you learn to side step it and focus on what's important and that's the economy. Economic strength expresses itself in currency strength. Focus on that and you will get the big moces right. 
×
×
  • Create New...