Jump to content
  • 0

Issues with demo account


AG100

Question

Having some issues with my demo spread betting account today. 

Opened some positions but when I tried to close them, I get a message saying you have no deal open, even though I can see the position is open. 

I tried opening another one and now I have two open positions that I can't close, even though IG is telling me I don't have any open positions! 

  1. Is this likely to happen on the real account or is just because it's a demo account? 
  2. Also this has happened before, how common is this and why does it happen?

Was using Safari on a mac. Then switched over to Chrome and issue was persisting so don't think it's browser specific. 

Edited by AG100
Link to comment

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      20,102
    • Total Posts
      88,171
    • Total Members
      69,090
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    OfentseIG
    Joined 04/10/22 10:54
  • Posts

    • Hi @Adnan_The_Barbarian Your request has been submitted. Thank youAll the best - MongiIG
    • Charting the Markets: 4 October FTSE, DAX and Nasdaq breaking higher as bulls return to the fold. EUR/USD and GBP/USD edge up while USD/JPY falters at Y145 again. And Brent crude oil and gold rally on falling US dollar and US natural gas prices.   This is here for you to catch up but if you have any ideas on markets or events you want us to relay to the TV team we’re more than happy to.
    • GBP/USD - PRICES, CHARTS, AND ANALYSIS Sterling rallying hard as gilt market turmoil subsides. There remain plenty of Sterling headwinds. A big shift in GBP positioning as net-longs are slashed and net-shorts jump. Sterling is pushing higher against the US dollar, and has made back all of its recent ‘mini-budget’ sell-off, as the greenback fades lower. The recent turn lower in US Treasury yields, sparked by fears that the US central bank is moving interest rates too high, too fast, has helped to stall the multi-month sell-off in cable. The pair are now back at the March 2020 swing-low around 1.1410, a level that stalled price action prior to the collapse   Oct 4, 2022  Nick Cawley, Strategist | DailyFX
×
×
  • Create New...