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All of these posts just show that there are people who have got involved with trading who just don’t understand the financial system or how spread betting actually works. All the complaints to the FCA will do is increase the likelihood that leveraged trading gets banned for retail traders because they will conclude that too many retail traders don’t understand the risks they’re taking. Which would be a shame for the rest of us When you place a spread bet with IG or any other broker you’re using leverage and they extend you margin. On the indices it’s 20:1 and on individual stocks it’s 5:1

So I start with new topic. I believe here is plenty of us affected., I was adding my comments to a topic -IG has shown it's true colours and is restricting BUYING of AMC and GME- if you want to have look on. I think my commenta are on 7th page. Please share tour thoughts here. I personally filled the complaint to IG,, Now they ignoring my calls and emails, so I contacted ombudsman already. I contacted press, wrote emails to rishi sunak office and b.johnson office, as I believe IG is commiting fraud by deliberately delisting companies and so closing our positions., I al

When I log in sometimes, all of my open orders show a quantity of Nan instead of a number, e.g. 500. I assume this means Not a Number. Does this impact the order? The working quanity still show 500. This happens to every order in my order list (which at the moment is 24). Today I manually went in and fixed each one. IG, I think this could be a bug in your system.

IG needs to remove sell limit above 20% of price, this is ridiculous and an unwanted problem! So many brokers are lifting their god **** sell limit restrictions and here is IG, stuck in the 19th century. Ridiculous!

Yet they allow you to SELL and close out your positions. What will that do to the overall market price of AMC and GME? Well obviously if we can only sell the the price will go down down, allowing these greedy hedge funds to exit their short positions without taking too much of a hit. You have 2 choices, 1. Sell your shares back to the hedges, just like they want, or 2. Hold and watch them wet the bed, eventually having to buy at the price WE SET and us little guys make some money. Also, leave IG they don't deserve your business after this blatant act of market manipulation.

Example scenario: I own 30 shares of Company XYZ. The price per share of XYZ reaches $1,000,000. I place a sell limit order of 30 shares priced at $1,000,000 each for a total of $30,000,000. If it is during operational hours of the market and there is a buyer, the trade should execute and IG won't limit the transaction? There was a restriction on buying GME and AMC (there shouldn't have been) at one point so curious if the reverse can happen. Thanks in advance.

Hi, I am trying to trade shares on GameStop and putting in Buy/Sell Limits Orders for the Day - e.g. a limit buy order for $150 and the Last Traded Price is $300 - I get the error message "Order too far from last traded price" !! But the share price is SWINGING up and down a LOT... and the price has already changed too much for you place it!! I read that there is a 20% up or down limitation across the board for all shares. I guess it's in place to stop someone adding an extra zero by mistake or something like that. BUT this is a SEVERE problem for a lot of people trading heavily o

I complained to BBC watchdog: https://www.bbc.co.uk/send/u23123288?ptrt=https://www.bbc.co.uk/programmes/b006mg74 Historically media attention had greatest multiplier

Hi Everyone, I've been on phone support regarding this but am wondering if others are having the same issue? I can see my current orders (Stops) and Positions, but when I select a stock the chart window displays nothing. I was able to purchase a stock this morning (one that loaded correctly) add my stop, but now have no visibility of the chart or ticket window to edit my stops or buy/sell should I be required. At this stage I have to use my phone.

the 76% retail traders holding short positions during a bull run for the big indices is fairly typical and roughly equates with 75% of retail traders who lose money.

Weekly Somehow its reminds me of 2015? Thinking some problem around 15K and a couple of months downside?

This is really frustrating -- not only do they not have tickers on key screens and reports (P&L etc) that I need for matching in excel but where they do exist (ProRealTime) there are lots of out of date tickers (e.g. Corcel should be CRCL but it's RGM in PRT). Come on, IG, this is basic stuff and actually reflects badly on you. I (and others) are considering shifting provider because of one very small development tweak IG need to make that is core to every other broker platform.

Since Friday, some of the shares I hold will not display graphs, or more accurately the graphs are blank. It is specific to the account, ones that won't dispaly on my Share dealing account will on my ISA account and vice versa. It is not browser specific, same on Chrome or Safari

Doing The Least Amount Of Work For The Biggest Possible Return ; There Are No Original Ideas. History Always Repeats Itself. Part of the investing, is the grindy process of trying to generate new ideas. A lot of people think Hedgefund managers and money managers are more intelligent than the average person. I don't think so. Otherwise they would have figured out that rising rates as the economy opens back up is BULLISH for the economy. Rates rise as the economy improves so do commodities and corporate profits. Yes there is a point at which rates become too high and at which rising rat

Are You A Market Tourist ? Before the lock-down I went to the Maldives with the woman who would turn out to be the mother of my first child. God bless her. She is the most patient/no nonsense woman I have ever known.She actually dragged me there knowing how much I hate traveling. Well not travelling per say more like packing . Whilst I was there on the secluded island I noticed that there were no "tourists" around. The beaches were empty except for a handful of people. It was pure bliss. It was the first time I ever saw a ''proper beach'' and by beach I mean the sea, sand and very littl

I am making money now with a lot less stress. I was taking too many big bets not managing my account well ( emotionally incapable) and being reactive rather than proactive. Currently, my returns are measured in basis points ( 1 basis point is = 0.01%) I allocate capital to shares ( zero leverage) 25 basis points at a time ( 0.25%) of my total capital standing today at 116 basis points at the end of march vs the FTSE which was up 195 basis points in that time. So I am slowly making the money back. The main thing I want to cement is massive returns are great but I am on a path to slowly p

Hi Charlotte, Thanks for the post. One point of clarification - Who can participate through Primary bid? I understand that there is an allocation of £50m for Deliveroo account/app holders, which will allow users to apply for 250, 500, 750 or £1k worth of shares - this has been defined by Deliveroo. The above post appears to imply this is open to IG share dealing clients in the UK, but does not mention you need to be a Deliveroo client. Can you clarify if this is leveraging the Deliveroo client allocation or is this is a separate allocation given to institutions for

Yes this! I missed several important trades that should have happened when I'm in bed at the other side of the world. This is insane. I'm moving out of IG solely for this reason. Unfortunately it has taken a week so far to transfer my positions to another broker, and in the mean time I still can't place orders without staying awake all night watching the prices. Absolutely unnecessary. Most other brokers have "profit taker" and "loss stop" which are very basic features. So you can even set your sell price (e.g. at 10x the current price) BEFORE you even place your order to buy th

I agree. This needs to be done ASAP. I called over the phone and they said it was not possible to lift this restriction, which is making me quite worried to be using the platform really.

Just sent a complain to BBC too....

also the huge loss they caused to their customers by imposing these unlawful restrictions to drive stock price down and forcing small individuals to sell at loss, in order to help these WS hedge funds

I agree to all the comments and also felt frustrated the platform online & App "conveniently" went offline for 3 days on the trot exactly when the US opened. We all know that Robinhood have had to reverse their restrictions/limits on deemed volatile stock so why has IG now decide to restrict retail investors - will probably get the same BS about protecting retail investors!!! I am a bit pissed off with this constant rule changes against retail investors - EC ruling/higher margins/no Crypto dealing/restricted trading/even higher margins of 100% to name a few!!!!!!!!!!!!!1 I

Agreed. I naively thought IG would be on the right side here. You know, given the fact we are paying for the privilege. I hope they get what they deserve for clear and transparent market manipulation.

It's pretty obvious who they are looking out for and it's not their customers. Time to shop around.

Would love to hear from IG on this. If it's a clearing house issue why not restrict BOTH BUYING AND SELLING, wait for the clearing house to catch up, tap credit whatever needs to be done. But only allowing selling??? come on. A lot of people are going to lose money because of actions like this.

ProRealtime gives you the option to add tickers to the list/list and considering it's a IG lookthrough it's obviously there so it should'nt be too hard for IG to add it to the myIG platform, unless for commercial reasons they have chosen to avoid displaying it. My need to tickers are: Reports/historical view of past trades that can be matched progrmatically in Excel. Quick reference to other market makers correlations(is it uncommon to only trade on one platform?) I'd like to compare and research on IG to ensure the Pension Fund manager is not taking the **** consistency in

I don't know if anybody uses alerts effectively as they seem bit rudimentary; i cant find a way to modify an existing alert or temporarily disable them. copying a watchlist in between SB, CFD account rather than adding from scratch. Also in PRT (out of syllabus), i wish there was a way to see how much margin is required for the quantity entered similar to web platform.

Hi team, The contact form linked at the bottom of this page (the "contact us" section links to https://labs.ig.com/contact) is missing. cheers!

Yes, I did see the -NaN pop up in my working orders tab now that you mention it.

Spot on. The FX market is “influenced by policy makers through the purchase or sales of bonds “ their mandate is to keep the confidence in their respective economies as high as possible. That confidence is what the Fiat monetary system is based on, the moment that goes the system evaporates. If you recall a few years ago during Theresa Mays government, the key phrase was strong and stable? . That's their mandate. They can't let a currency move too far towards one extreme or the other. So if you wana make money on fx you need to extend your time horizon or take the other po

Is it normal for people to see ASX position not getting executed in auction especially in post closure. I have experienced placing orders well above the market price for buying but still the position was not opened

IG, please communicate opening times/hours for the various markets. You are erratic on this. Sometimes you post holiday trading hours to my inbox other times not. Patchy communication! Please do better and be consistent

I can answer from a spread bet perspective. CFD might be different. The prices are expressed in "points". Your trades are based upon a certain stake per point. Your profit/loss is your stake multipled by the number of points moved. For a Silver spread bet, a "point" corresponds to a US cent in the price of silver. When you see the IG price as 2510.5, then silver is at US$25.10, but you need to think in cents. Your profit/loss will be your stake multipled by how many cents silver moves. A point is not necessarily the minor unit of currency. For Gold, a "point" on the spread

Hi Everyone, Trying to invest in some new IPO's like Bastion Minerals and cannot seems to locate them on IG.com even though their IPO listing started on March 16th. Anyone know where I can locate them? Brian

That's right, the close will sell your buy to open position to get out of the trade or buy back your sell to open to exit if it's a short.

IG doesn't have that functionality. All your trades will be in the history which can be downloaded as a CSV and, with a bit of work, sorted to give the separate trades for each share. The other option is to maintain a record of your trades on the fly in a separate portfolio management tool.

If a client buys a DFB contract dated 2029, which most of them are, how is it legal and/or FCA compliant for IG to end the contract earlier by forcing clients to close prematurely even when their accounts are not on margin call? The premise of the trade is that IG takes the equivalent underlying position and funds it with the daily interest charges so why is it not able to hold the position open indefinitely?

When I place some buy or sell orders, under the Working Orders tab 'quantity' section, it sometimes doesn't show the volume of shares I'm looking to fill with the order, it sometimes shows '-NaN' or '+NaN'. Only happens on desktop. Is it an error or is this something I don't understand? See attached.

Really enjoying your missives re market timing. Thank you for your continued diligence. Interesting and informative. Left field too, which is satisfying. Your understanding of the methods of WD Gann are profound, though suspect WDG adopted said methods rather than originally authored them. Btw, suspect Oil market will retrace from Monday/Tuesday, till 23rd March(ish) then resume it's bullish trend. Have a great weekend and look forward to your next update.

Hi Ross - I think it’s your share dealing account number. It took me a while to work it out myself!

pffft inconvenience really ..... you were happy too sell these equities too us your customers in the first place ....your change of how you now view these products surely should only affect your client involvement after your view was changed .....when i purchased my products from you it was never pointed out to me that although i have paid for and fully serviced my purchase you could at any time change your mind and confiscate my products just because they are no longer profitable assets to yourselves.....when a trade is made you are obliged to fulfill it full stop....this must be illegal sure

Maybe IG have decided that with such exceptional demand, they don't need to worry about long term clients. The exceptional mob will not be around for the long haul. As a result of what IG have done, long term clients may not be around for the long haul either.

It has cost me several hundred pounds to swap £20k of SBs to shares. Annoyingly, because it takes time to withdraw money from IG, I have had to buy the shares in my IG account rather than elsewhere, as news is expected and I don’t want to risk missing out on any rise. But I am really looking for answers from IG on this if I am to continue trading here.

@CharlotteIG - the forced closing of positions in affected markets is completely unacceptable business behaviour; open positions should remain as is until closed by customer at whatever timescale they decide

I received a notice at 1230h GMT on Monday 22nd.

Still no response from IG, alarm bells are ringing. Your platform has cost me serious amounts of money over the past 6 weeks. First with the period of time when your website & app completely stopped working (criminal), this cost me thousands in profits as I couldn't close my AMC trade. Then this past week, I wanted to enter into a new SPAC FRX at $11 (as low risk as investments get as the floor is $10) yet the closing only message prevented me from doing so... FRX has since increased to $15 and will continue to increase in my opinion. Regretfully I'm going to begi

Hey THT, Thank you so much for the well-thought out response! Really appreciate it - it's nice to see that there are people like you out there still willing to lend the newbies a hand. I'll definitely have a good think about what you said. So far I'm currently on breakeven

down again. Nice one guys. Remember your screwing all your customers here

Please assign the IG labs forums to someone that doesn't ignore messages. There must be someone that can respond to technical questions. There are posts that have been sitting there for months. https://labs.ig.com/node/702 It is very frustrating to see that there is no one to help there.

Please consider supporting one of the existing 2FA apps, or do it via a push notification to the main IG app. Thanks so much!