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ArturCz

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Everything posted by ArturCz

  1. Fortunately, the issues seem to be resolved by now. Don't know what went wrong on IG's side but at least everything is working as expected again. Here is some constructive criticism from my side which might in the best case contribute to some improvements in the future: All in all, I don't like the fact that the contact link on the IG Labs page for API related information is already dead for more than a year and that forum support seems to be a bit sparse. It would not be such a problem if the demo API was down from time to time. But it is a whole other thing if the live API is completely unusable for more than 24 hours and that there seems to be no real way to contact IG with API related issues (which were for sure not caused from my side with buggy requests). There are better ways to handle such situations and maybe IG is willing to improve a bit on it in the future. 👍
  2. Also checked live trading functionality with IG's REST API companion. Nothing is working and responding with HTTP 500 (internal server error). This is going on for more than 24 hours already and the IG status page still shows that all systems are operational...
  3. There seem to be issues on IG's side as I currently have three different API keys for the demo API. So it is indeed possible to have more than one key, however, the key generation seems to be broken for both the demo and live API right now. I also opened another thread because the live API gives me internal server error responses for most API requests at the time which makes the live API completely unusable. It looks like the incident is still not recognized by IG as their status page still shows that everything is operational. All in all, I don't like the fact that the contact link on their IG Labs page for API related information is already dead for more than a year and that forum support seems to be rather sparse. It would not be such a problem if the demo API was down time to time. But it is a whole other thing if the live API is completely unusable for more than 24 hours now and that there seems to be no real way to contact IG with API related issues (which for sure are not caused from my side with buggy requests).
  4. Hi, since yesterday I am having problems with IG's live API, at least these requests respond with 500 and "errorCode: null" for me: GET /watchlists GET /marketnavigation GET /session IG's demo API seems to be fully functional, the issue exists only for IG's live API which is more severe of course. I am currently also not able to generate a new API key (live as well as demo) as I get a notification that the key can not be created due to technical problems. As the IG status page shows that everything is operational, are you still aware of some current problems with the live API or might it be a problem which is uniquely linked to my account? Looking forward to a statement as soon as possible as the live API is not really usable for me at the moment.
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