stefskis

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June 15, 2021
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June 15, 2021

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Live API responds with 500 for many different requests and API key creation problems

stefskis replied to ArturCz's question in IG Technical Support - Platform and App Help

Hi, same issue here (Live -> errorCode: none / Demo -> working). REST API companion shows the same results, so it's not an issue of the app (Login to Live in companion is OK, but a simple "Get Account Settings" already results in HTTP: 500 / status: error). I already sent an email to the support, hopefully this will be fixed soon - Live system currently is useless. The issue with the "technical problem" during creation of a new API key already persists since weeks, so this seems to be a different problem. Regards, Stef
- June 15, 2021
- 3 replies

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CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.

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Live API responds with 500 for many different requests and API key creation problems

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